Stayed for 4 nights on business this November.
Overall a nice hotel, but not "Intercontinental" nice. This year alone I've stayed 40 nights in IHG branded hotels in China, including Intercontinentals, Crowne Plazas and Holiday Inns. This one feels just like a Crown Plaza in design and service, although it does shine brightly in a few areas. Allow me to elaborate...
- Fantastic location. Very central and close to many restaurants and shops. If you want to try tea and/or check out tea pots, cups, etc. make a point to check out the tea shop across the street (beside KFC). The lady is extremely nice, knowledgeable (she holds advanced certification in tea tasting) and perhaps most importantly - she's not just out for your money. Enjoy a cup of tea and expect to receive a legitimate price on anything you buy.
- Best cleaning of my room I've had in a long time. They even lined up my toiletries on a towel in the bathroom and curled up the cords for my chargers!
- Housekeeping and concierge were both extremely friendly and helpful.
- Good breakfast spread. Fresh juice. Weird, eternally undercooked bacon - like another guest also remarked.
- Excellent happy hour spread for those that have access to the executive lounge (up to standard for an Intercontinental).
- Bad experience with front desk upon check in. Receptionist on duty refused to speak to me in Chinese (I'm a westerner who speaks near fluent Chinese). Issue followed with her recognizing my Platinum level membership. It was only after several checks and my insisting that she upgraded my room.
- The lobby absolutely stinks of floral perfume that pumps out of a machine by the elevator. Nauseatingly so if you are waiting at the bottom for an elevator. In my experience this is a classic "trying to cover up a smelly carpet" in a humid climate solution.
- Official Description (provided by the hotel):
- InterContinental Dalian is located in central Dalian between Youhao and Zhongshan Squares, just steps away from the railway station and the shopping malls with easy access to international Co-ops and Government offices. All rooms provide sweeping views of the city. Dalian serves as a bridge between northeastern China and Inner Mongolia and is the gateway to Beijing and Tianjin. Known for its pleasant climate, scenic mountains and beaches, Dalian is renowned for its emerald lawns and blooming flowers. The best way to experience the essence of Dalian is to visit any of its 70 squares, which outshine any other major city in China. ... more less
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