Actually our stay there during the dragon boat festival was quite nice. The accomondation is well located in the heart of Dalian, but what we experienced in the end of our holidays ruined our entire stay in Sanjiang Business Hotel.
Our flight back was at 8pm so we asked the receptionist - a chinese woman - in the afternoon if it's possible to stay in the hotel until around 6pm. She told us that we have to pay a half-day rate since we are leaving later than 12:00. We confirmed and accepted, because we know we'll leave past noon.
Just before we left the room at 6:10pm we got a call from the reception that we right now have to pay a full-day rate because we leave the hotel past 6pm. Downstairs at the reception we complained that we should have been informed about paying a full-day rate if we leave past 6pm. She wasn't able - and she didn't even wanted to help us - so we asked for the manager of the hotel. He was not present at the time so we asked her to call him. The only answer we got from the manager was, that he doesn't want and "is not interested" talking to us. How rude can a MANAGER be ?! My girlfriend mentioned that this hotel is totally foreigners-unfriendly. The only answer we got was "wo zhidao" (eng: I know) and "So what?". This was the limit !
Maybe it's chinese hotel regulation that customers have to pay a full-day rate when leaving past 6pm, but the hotel should at least inform (especially foreigners) some minutes before that time like "If u do not leave the hotel before within the next 5-10 min. , we have to account a full-day rate". My girlfriend and I felt tricked and totally discriminated against us by the reception-staff and especially the manager.
We never will go to that hotel again - and I unfortunately can not recommend the hotel under this circumstance.
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