From the previous reviewers, there seem to be a consistent theme of lackluster service and air conditioning not working correctly. I have had 12+ nights scattered over the last few months there and the same issues keep coming up. It's not that the hotel management is uninterested in fixing the issues, I just don't think they know how. Which is sad for an otherwise nice hotel carrying the SPG brand in China.
I should mention now that I am a repeat guest, it seem that the check-in and check-out procedure is a little faster, but it may be that I am numb to the consistently slow service?
I would recommend the hotel if you have a short stay, these little issues will quickly overwhelm you if you stay more than a few days.
- Official Description (provided by the hotel):
- Welcome to the Sheraton Wuxi Binhu Hotel, ideally located in the heart of the Binhu district. Our hotel complex is adjacent to a retail mall, dining and entertainment district—perfectly situated so you can explore Wuxi's local tourist attraction and enjoy close proximity to the city’s CBD areas.We invite you to experience the comfort of our 342 spacious guest rooms and suites. Luxurious surroundings, exceptional features and deluxe amenities assure your satisfaction and comfort. You’ll love sinking into the Sheraton Sweet Sleeper™ Bed featuring a big pillow-top mattress, cozy duvet and blanket. A generous work desk and High Speed Internet Access are also offered so you can stay connected to what is important to you.Our four distinctive restaurants and lounges satisfy every appetite for great dining and entertainment and guarantee you’ll find something to tempt your palate. Our retail shops, Fitness Center, and indoor heated pool are perfect for relaxing and recharging. For the ultimate in pampering, our nurturing Touch Spa offers an array of personalized massages and body treatments.Find inspiration for your next important event in one of our 9 meeting and function rooms, totaling over 2,600 square meters of flexible space. Our fully equipped Business Center will be able to provide all of your business support services.We look forward to welcoming you to the Sheraton Wuxi Binhu Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, BookingOdigeoWL, Ctrip DaoDao, Agoda and Tingo so you can book your Sheraton Wuxi Binhu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.