Very nice hotel. Comfortable. Bright. Good location for business, but not very central to attractions.
This is a Hong Kong owned property so the hotel has a different feel than the American brands. Maybe slightly more formal???
Lobby is big, bright, and usually quite busy. Hotel seems to attract large groups like conferences and tour buses. Staff is attentive, courteous and efficient. Only improvement I would like to see is a better area to wait in. The lounge is either closed or not convenient to wait for a ride.
Breakfast is good with a large variety that is typical of this class of hotel. Every taste is accommodated. Only quibble is that the coffee is sub-par for my taste. Bitter and burnt. Staff is efficient...sometimes too efficient. During busy times, multiple staff members are seating guests so you are at risk of losing your seat on your trip up to the buffet. Advice: Bring a newspaper to leave at your seat as a marker.
The room is large and clean. Bed is extremely firm by western standards, but my Chinese counterpart says that it is normal and comfortable by Chinese standards. After the third night, I was used to it and was sufficiently comfortable. If such a firm bed is a problem, the hotel will substitute a softer mattress if requested at time of booking. They did this for my last visit. (Try getting an american hotel to do that...)
Overall, a solid choice to stay at while in the SIP.
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