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“Great!” 5 of 5 stars
Review of Jinji Lake Shilla Hotel

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Jinji Lake Shilla Hotel
5.0 of 5 Hotel   |   Wangdun Road, Modern Plaza, Industrial Park, Suzhou 215028, China   |  
Hotel amenities
Ranked #22 of 1,021 Hotels in Suzhou
Seoul, South Korea
1 review
“Great!”
5 of 5 stars Reviewed February 8, 2012

Clean room, delicious food and kind staff.
I'd like to stay here.

Room Tip: lake side has beautiful sunset.
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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58 reviews from our community

Traveler rating
    22
    31
    4
    1
    0
See reviews for
Families
0
1
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Sundsvall, Sweden
1 review
5 of 5 stars Reviewed February 14, 2011

Quiet location near the lake and near tradecenters.
Pleasent staff well cleaned rooms .
Next time i will allso stay there.

Stayed January 2010, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 14, 2008

Physically the hotel is not bad with some exceptions. There was some kind of electrical device simply hanging in the window. I was afraid to touch it. Called Assistant Manager and soon an engineer came. No English but from hand signals he seems to be saying "no danger" and did nothing.

Later in the evening I went to dinner in the "G" restaurant. Service was not bad but food quality poor. The worst part was when I asked for the check I was told I cannot charge it to my room. They said the restaurant is operated by an outside contractor and there is no facility to charge to guest room. I argued and pleaded but there was no way. Only one waitress spoke any English at all and had it not been for my Chinese colleague it would have been impossible to communicate.

Breakfast the next morning (today) was pretty good and was included in the room rate.

Over all a poor experience and even worse price value. Room was RMB800 and at today's exchange rate translates to US $116.78. Pretty bad.

Would not return.

  • Liked — Room size
  • Disliked — Service
  • Stayed August 2008, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jinji Lake Shilla Hotel

Address: Wangdun Road, Modern Plaza, Industrial Park, Suzhou 215028, China
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 1,021 Hotels in Suzhou
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jinji Lake Shilla Hotel 5*
Number of rooms: 304
Official Description (provided by the hotel):
One of Asia's most admired hotel groups, consistently voted South Korea's top hotel by international polls, The Shilla Hotel & Resorts was founded by Samsung Group in 1973. The Shilla Suzhou is the first luxury 5-star hotel managed by Hotel Shilla in China. The Shilla Suzhou, the first 5-star hotel in eastern bank of Jinji Lake, is located in the most prestigious development area and close to Suzhou Industrial Expo Center. ... more   less 
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