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“Great hotel in a great location” 4 of 5 stars
Review of Pan Pacific Suzhou

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Pan Pacific Suzhou
4.5 of 5 Hotel   |   No. 259 Xinshi Road, Gusu District, Suzhou 215007, China   |  
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Ranked #11 of 1,013 Hotels in Suzhou
Los Angeles, CA
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
66 helpful votes 66 helpful votes
“Great hotel in a great location”
4 of 5 stars Reviewed January 18, 2010

We stayed at this hotel while in Suzhou. The number one thing is that Trip Advisor should make the change to call this the SHERATON SUZHOU HOTEL AND TOWERS. It was impossible to find on here because it's under this other name for some reason. The hotel is modeled after an old city gate and although it's a bit kitchy from the outside, the inside is completely charming and beautiful. We wound up in a club level room and got to use the lounge by mistake (they kindly didn't charge us for our mistake) so that was a nice treat. The room was comfortable and the hotel was in a great location for walking around. There are two local markets with fish and veggies nearby if you like the local end of things like we do. Otherwise, there are two large malls with high end designer stores a few blocks away as well. The hotel was clean and the breakfast (only one was included, so we had to buy a second one) was good and had a huge variety of pastries in particular. I would stay at this hotel again.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Pan Pacific Suzhou

Address: No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Suzhou
#5 Family Hotel in Suzhou
#7 Romantic Hotel in Suzhou
#8 Business Hotel in Suzhou
#11 Luxury Hotel in Suzhou
#40 Best Value Hotel in Suzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pan Pacific Suzhou 4.5*
Number of rooms: 481
Official Description (provided by the hotel):
Pamper your senses at Pan Pacific Suzhou, a private paradise in the heart of a city steeped in Chinese artistry, culture and tradition.Indulge in the culture of this quaint charming city at a sanctuary that fuses the artistry of local architecture with contemporary luxury. Pan Pacific Suzhou offers modern-day conveniences, outstanding service and state-of-the-art amenities. Let us inspire your imagination and heighten your senses with a stay at our 5 star hotel.Flanked by a magnificent backdrop of traditional gardens, our luxury hotel is just a one-hour drive from Shanghai, close to Lake Taihu and Hanshan temple. Spend time exploring Suzhou, savour gourmet meals, tempt your senses at our spa, or experience enchantment in our silk boutique. Discover your own private paradise at the Pan Pacific Suzhou hotel, where tranquility reigns. ... more   less 
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Also Known As:
Pan Pacific Suzhou Hotel Suzhou
Sheraton Suzhou Hotel

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