I loved this restaurant when it first opened: the food, though expensive for China, was excellent, it was never crowded and the service was good.
Several times we also tried the 'all-you-can-eat' Sunday lunch buffet (which isn't actually a buffet; you pay a set price, then order whatever you want from a limited menu and it's freshly prepared) and found it to be good value.
On our last visit however, every table was full, the restaurant was very understaffed and service and in some cases food quality had dropped enough to make me doubt I'll ever return. In what could only seem like an attempt to minimise consumption by customers (and none of our family group of 4 is a very big eater), curries were brought LONG before the accompanying bread or rice, or vice versa. There was a very limited supply of chicken (the only meat on the menu), so when my god-daughter tried to order a 2nd dish, she was disappointed. Sometimes we would only be told after a lengthy wait that some dish was unavailable. We had to remind the waitress several times to bring some dishes, while others were brought twice over. One dish was inedible, with a strong taste of burnt pan, and was only replaced after a lengthy discussion with the owner and when we'd already given up on it. There was another lengthy wait for our puddings. The final straw came when we tried to order 2 extra portions of pudding to make up for all the food that had never arrived, and were told that this was impossible, as it was now (thanks to all the delays by the kitchen and waiting staff) 8 minutes after the 2pm deadline.
After another complaint to the owner (who recognised me as a fairly regular customer, and one who had never complained about anything before), 2 extra little bowls of kheer were eventually brought, along with a warning not to exceed the deadline again.
The whole thing left a very sour taste in my mouth. What was once a 4- or 5-star restaurant has become a big disappointment.
If you own or manage Namaste Indian Cuisine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.