I went on a 4 days stay in Hilton Yalong Bay Resort and Spa, it has been an absolutely amazing experience. Shame my husband was away in England otherwise it would be perfect for our holiday. The Grand Seaview room has a huge round tub in the centre of the bathroom area, next to the shower, you can take a bath while enjoying the view outside the balcony. The room is spacious, bed and pillows are super comfortable. The service of this hotel is very good, some stuff don't speak very good English but all the managers are fluent in English and great with what they do, I felt well taken care of all the way. The food is amazing too, breakfast has so many varieties make sure you don't eat too much because it is just too nice. The gym is good too, I was there everyday, it has a big window overlooking the lake. Spa is fantastic it is right next to the gym. The hotel has a private white sand beach it is so far the best beach in Yalong Bay area. Anyway, I would always come back, this hotel is a piece of gem. Guests are from all over the world, but I would suggest you avoid the Chinese new year, there will be too many Chinese people, my kind, not bad, but a bit noisy here and there. Fantastic hotel, guests need to learn to respect No-smoking policies in Hall Ways. The Manager Andy is extremely friendly and welcoming. And go to the western restaurant in this hotel, the manager Henry is always making you feel on top of the world.

We're a young family (8 month old) and this was our first vacation. Our second time to Sanya.

Highlights:
-- Room was great. Spacious. The only problem was the carpet- a bit stained.
-- Housekeeping was great. Very nice and accommodating.
-- Breakfast buffet was ok. Got a bit boring after 3 days.
-- Restaurants were ok. All were good but the night time buffet. It was a rip off for something called a Seafood feast. :-( We didn't really eat dinner on site often and enjoyed a long walk to the Crowne Plaza complex to eat.
-- Amenities were great. I can only speak to the pool really but the photos of the hotel do not do the poolside justice.
-- Location was good. It's remote but there is a small grocery store nearby and Crowne Plaza is about a 30 minute walk which is no big deal when you're on vacation.
-- Bed was great. My husband and I slept great and even when baby needed to join us, it was still very comfy.
-- This is not a highly English-speaking friendly hotel except for the front desk.
-- Value great. It was cheaper than the Sheraton or Ritz but we still enjoyed it.

I'd stay here again as a family. Would try another place, though, for a couple's retreat.

Been there in may 2011. Hotel is positioned as 4+ stars, but I would not rate it this level. Rooms are good, but our room was not always cleaned timely, sometimes only at late noon. Breakfast was tasty and with very good variety of dishes and cousins. Lunch was not bad but not cheap as well :-) the remarkable feature of this hotel mentioned already by many visitors is paid Internet - definitely for 4+ stars hotel this is ridiculous... Beach was relatively good with white sand, but not very clean as well as water at sea. I like snorkeling but this site is useless for this sport - sea bottom is absolutely empty - just nothing there...:-( we've been visiting all three restaurants in the hotel: only one was vey good ( don't remember its name, but that's the one located closer to the sea) , Chinese one and one more where we had breakfasts we did not like too much... Staff at the reception was friendly and helpful, they even had Russian speaker who gave us a good hand a couple of times as his colleagues were not so good in English... Conclusion: I will never go there again as well as to China in general - I would softly say I was not too impressed...I like to have vacation with a minimum negative emotions/ impressions, but in China we had too much of those... I could not meet "the great Chinese culture" - seems it's disappeared long ago... I had this feeling in Beijing as well as in Sanya...
By the way- few words about taxi in Sanya: crazy drivers were overspeeding on the narrow roads in the cars not equipped even with simple seat belts. And it's absolutely useless to ask them to drive slower: they don't (normally) speak English...

The staff speaks little English, it results in a number of misunderstandings: orders mixed up, etc etc. In 9 ot of ten cases we had wrong orders brought to us.
Food is very bad quality. Its better to eat in neigbouring Ritz Carlton.
Spa is obnoxious. Thirty minutes of wait and receive a very dissapointing treatment!
Gym is hot, AC does not work.
Kids club is very good.