We're a young family (8 month old) and this was our first vacation. Our second time to Sanya.
-- Room was great. Spacious. The only problem was the carpet- a bit stained.
-- Housekeeping was great. Very nice and accommodating.
-- Breakfast buffet was ok. Got a bit boring after 3 days.
-- Restaurants were ok. All were good but the night time buffet. It was a rip off for something called a Seafood feast. :-( We didn't really eat dinner on site often and enjoyed a long walk to the Crowne Plaza complex to eat.
-- Amenities were great. I can only speak to the pool really but the photos of the hotel do not do the poolside justice.
-- Location was good. It's remote but there is a small grocery store nearby and Crowne Plaza is about a 30 minute walk which is no big deal when you're on vacation.
-- Bed was great. My husband and I slept great and even when baby needed to join us, it was still very comfy.
-- This is not a highly English-speaking friendly hotel except for the front desk.
-- Value great. It was cheaper than the Sheraton or Ritz but we still enjoyed it.
I'd stay here again as a family. Would try another place, though, for a couple's retreat.