I usually never write reviews, but i had to for this one.
We stayed here for 3 nights in October. Weather was perfect and it was not peak season so we managed to get a lot of privacy and a sense of exclusivity. Took a taxi from the airport for 130 RMB (note that it will cost around 100 RMB from the airport to Yalong Bay, about 40 min). We chose this area knowing we would not really go downtown much, so opted for a hotel with a better beach. Staff immediately took our luggage upon arrival and guided us to the front desk. Check-in was smooth and we even got a welcome drink which was delicious coconut milk!
- newest hotel in the area and beautifully designed that truly feels like an upscale resort atmosphere, especially the grand lobby entrance
- the walkway from the lobby to the pool/beach area was well-maintained and breathtaking. Always saw workers cleaning the grounds and watering the plants
- numerous pools to choose from (wet republic / party pool, main pool, 2 hot pools, game / volleyball pool, and a kids pool). Water was warm and perfect temperature at all times. Pool area was tranquil and immaculately clean.
- clean beach and waters (note: Yalong Bay is slightly further from the city centre but it is much cleaner than the closer Sanya Bay). Beach was very private as well, not touristy.
- many five star hotels nearby (Ritz, St. Regis, Sheraton, etc.)
- Rooms are large and spacious. We booked a Grand room but when we got there it was a sea view room! Beautiful view of the south china sea from our balcony
- Beds are large and comfortable. We had two separate beds that felt like queen-sized beds
- Service is almost flawless. When we walked by the staff, they always greeted us. Darren at the concierge desk was extremely helpful and recommended places to eat and visit. When we bought sweets at the hotel's cafe and brought it to the hotel lobby to eat, within a minute Darren brought us drinks without us even asking. He also assisted in organizing the hotel car for us to go the the city. The driver (Mr. Cho Chong - request for him) was extremely honest and patient and even acted as our tour guide driving us around and waited for us wherever he dropped us off until we were done visiting each place!
- Chocolates and cookies at the hotel's Cafe2Go were delicious. There was a morsel of chocolate with Sichuan chili which was surprisingly pleasant. Cookies were freshly baked and only cost 30RMB for a fairly large box. The girl who helped us with the glasses (who's name escapes me) was helpful and patient, explained the flavors of each chocolate and always with a smile! We went back to get more sweets the next day and Shirley was also very helpful and friendly.
- Breakfast selection and quality was outstanding. Probably the best I've had in Asia. There was so much to choose from, we wanted to try everything; and you can tell ingredients were all very fresh and it was a good combination of east and west. The Chief Baker, Mr. Sasha, made sure the food was top notch and ensured that we enjoyed our breakfast. Him and his team make the best croissants and Danishes (comparable to the pastries I've had in Paris)! Many different kinds of fresh breads, juices, and milks were also available along with eggs made to order your way.
- wifi available at the pool and beach (we asked hotel staff and they advised that wifi was only available in the lobby and restaurants, but it can be detected as far as the beach).
- there is only one mirror in the entire room which is the one in the washroom. Would've been preferable if there was a full length mirror in the room itself (if you're coming with a few girls, you'd all need to fight for the one mirror)
- housekeeping staff - I was using the blow dryer in the bathroom so it was loud, and was startled when the housekeeper actually opened the door and walked all the way in the room, knowing I was in the bathroom. If you know someone is in the room, why would you come in and ask if I wanted the room cleaned? I'm clearly still using the bathroom and could've been changing! Not a huge deal as I understand that their job is to clean the room, but would've been preferable if they didn't come in knowing that a guest was still inside.
- water sports are expensive here (I don't think it is owned by the hotel but the rental company is just steps from the hotel beach area). I wanted to go for the 2 motor jet-ski, however it was unavailable so decided to go with the 4 motor jet ski (220 vs. 260 RMB). I wanted to use it on my own without a trainer/guide riding with me, but they said that would cost 360 RMB! Keep in mind that this is only for 10 min.
- as with any five star hotel, expect some of the food prices to be high (I.e. fresh young coconut drink was 35 RMB). But we managed to order an e-fu noodle by the pool for only 58 RMB + 15% service charge. Quite delicious and worth it for the quality and being able to lounge at the pool / beach while eating (not really a "con")! We also tried the Chinese restaurant, Pin Ju. The lamb stew was flavorful and worth a try (lamb is one of the well-known dishes of Hainan Island). That lamb with a dish of "four corner bean" (Chinese: 四角豆) costed around 280 RMB.
Other than those few kinks, this hotel is superb. A number of staff can understand/speak English and Cantonese (given a few tries), which was helpful with my broken Mandarin. It is the staff like Darren, Chief Baker Mr. Sasha, Cho Chong, etc., that truly make MGM an enjoyable and memorable 5 star vacation spot. I'll definitely be coming back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.