We booked a deluxe ocean view suite with operative kitchen just to cook for our 9 months baby, we realized that the kitchen didnt work , the electricity was cut off and it was greasy and dirty.
We went down to the fusion restaurant to eat and while we were waiting for our meal we saw more than ten mice running from outside to the front kitchen and towards the kitchen ...the mice felt very confident,scared at all as if it was their home!! we were scared ,!!we called the waiter and he told us that he already knew but he didn't know what to say, we went to the front desk and we ask for the manager, we had instead the assistant manager that at the news to have many mice living quitely in the hotel kitchen he didn;t undetrstand why we were so concerned.
the morning after we discovered that the "mice restaurant "was the breakfast location!!
We ask for the f b and the poor guy was sorry ,telling us that they were improving .... but..
The restaurant in the morning was an ashame !!! shells , prowns' skin ,rubbish on the floor .,the tables dirty and the rubbish contents open with the trush pouring outside!!
we checked out with some difficulties because they wanted us to pay for more thann one night .
I wander do they know how dangerous is having mice in a kitchen??? do they know what LEPTOSPIROSIS is??? and the GENERAL MANAGER???does he exist???
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- Also Known As:
- Ocean Sonic Hotel Sanya
- Ocean Sonic Resort Sanya, Hainan