This is my second stay at this poor excuse of a five star hotel.
They are consistent at these two things: the showers, due to poor workmanship, leaks; the reception don't know the most basic of serving one customer at a time. When I checked out this time, she forgot what my room number was (don't know why she couldn't retrieve it from my card key), because she went ahead and talked to another customer.
The hallways and the foyer is just one big smoke fest. Most of the hotel smell like cigarette. The idea of a non smoking room is one that they deemed rid of the smell.
The only saving grace, perhaps is Mr. Wang, the night manager. There was a car alarm that sounded throughout the night. The operator, of course didn't get back to me when I called. I had to go down to reception and Mr. Wang switched me to a better room where there was no smell and leaks.
When I was checking out, I was held hostage because they accused me of taking a mug from the original room.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Agoda, Ctrip DaoDao, BookingOdigeoWL and Hotels.com so you can book your Hainan Huangma Holiday Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hainan Huangma Holiday Hotel Haikou, China