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“At this price range, it is satisfactory, at best.” 1 of 5 stars
Review of Hainan Huangma Holiday Hotel

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Hainan Huangma Holiday Hotel
No.22 Haifu Road, Meilan District, Haikou, China   |  
Hotel amenities
Ranked #203 of 488 hotels in Haikou
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“At this price range, it is satisfactory, at best.”
1 of 5 stars Reviewed December 15, 2013 via mobile

This is my second stay at this poor excuse of a five star hotel.

They are consistent at these two things: the showers, due to poor workmanship, leaks; the reception don't know the most basic of serving one customer at a time. When I checked out this time, she forgot what my room number was (don't know why she couldn't retrieve it from my card key), because she went ahead and talked to another customer.

The hallways and the foyer is just one big smoke fest. Most of the hotel smell like cigarette. The idea of a non smoking room is one that they deemed rid of the smell.

The only saving grace, perhaps is Mr. Wang, the night manager. There was a car alarm that sounded throughout the night. The operator, of course didn't get back to me when I called. I had to go down to reception and Mr. Wang switched me to a better room where there was no smell and leaks.

When I was checking out, I was held hostage because they accused me of taking a mug from the original room.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Shenzhen, China
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 8, 2013

In Internet the hotel is called a 5 star hotel, but it is far away from that level. My room had a water heater and some tea bags, but no refrigerator. When I ordered the room the description said "up to two people" and also including breakfast, but only 1 breakfast is included, for the 2nd you have to pay 38 RMB. The breakfast buffett is not bad and it is worth the price, but never leave your table unattended, otherwise they remove everything very fast, even if your dish or your coffee cup is not empty.
The room has no shelfs at all where to could put your underware or your socks; only some hangers for the pants or shirts.
I had several problems with the bath room; broken shower heads, water coming out from the toilet,lousy smell; but they fixed it always very fast.
The room and towels have been very clean, above the average in China.
The chinese restaurant in the 2nd floor serves very good food for a fair price, but the serving personal is not very well trained and they have some problems in understanding English.
Around the hotels are a lot of restaurants and also a shopping mall.
If you know where to go you can take a bus going down town; it costs only 1 RMB. But you must have 1RMB notes, because the bus driver has no change. After entering the bus you have to drop your money in a funil and it fells down in a box. You can ask in the hotel to change your money before using a bus. In the bus the next station is shown on a screen in chinese and english and also announced in chinese and english.
In the hotel you receive only 1 room card which you have to insert to make the air condition working. When leaving the room you have to take your card and the air condition stops working. Coming back in the afternoon your room turned in a sauna and it takes some time before the room temperature goes down to accepable temperatures. But be aware that the air condition is very noisy!
The rooms have only wired internet access which does not allow you to use a tablet. Who is taking a lap top on a holiday trip?

Room Tip: The room should be direction east, because then you do not have the hot afternoon sun turning your r...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hainan Huangma Holiday Hotel

Address: No.22 Haifu Road, Meilan District, Haikou, China
Location: China > Hainan > Haikou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #203 of 488 hotels in Haikou
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Hainan Huangma Holiday Hotel Haikou, China

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