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“Hotel in good location. No WIFI. Poor service.” 3 of 5 stars
Review of New Times Hotel

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New Times Hotel
3.5 of 5 Hotel   |   No.4018 Jiabin Road, Luohu District, Shenzhen 518001, China (Luohu Port)   |  
Hotel amenities
Ranked #91 of 2,133 Hotels in Shenzhen
Taipei, Taiwan
Top Contributor
96 reviews 96 reviews
85 hotel reviews
Reviews in 47 cities Reviews in 47 cities
90 helpful votes 90 helpful votes
“Hotel in good location. No WIFI. Poor service.”
3 of 5 stars Reviewed July 13, 2012

This hotel is within walking distance to the Shenzhen railway station and major department stores. The local traffic is always busy due to the proximity to the railway station. We tried to hail a taxi around 6pm and after 5 minutes we gave up and walk to the mall 3 blocks away.

The hotel service is average at best. When I asked if there was WIFI the receptionist told me the lobby coffee shop has it. After browsing through nearly 10 hot spots, I gave up. There does not seem to have any WIFI connection in my room either.

The room is average. I had a room overlooking the main street and I was no bothered by the noise. The room interior seemed dated with a tube television. There was CNN, BBC, HBO and other international channels. Aside from the WIFI issue, everything functioned properly in the room. On couple of occasions, I could hear people talking through the wall from the next room.

The next morning I arrived at the buffet breakfast at a little past 10am. I was told that breakfast was served until 10:30. Well, nearly all the food was gone and the staff was already packing the leftovers. It was very disappointing.

I will most likely try another hotel next time when I'm in the area.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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105 reviews from our community

Traveler rating
    16
    69
    19
    1
    0
See reviews for
1
1
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed January 24, 2012

very good hotel..well managed and good service...well behaved staff....nice location............................................................................................................................................................................................................................................................................................................

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISRAEL
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 16, 2011

Very good location, at the center near shopping malls, close to the border check point.
Big room and furnish with all necessary amenities,
TV set is still CRT but not LCD.
the hotel fail when he provide only one breakfast for a room for two and charge 38RMB for 2nd one.
At the front desk they claim that for that price of room (80US$) additional breakfast will cause them lose :(
What a pity.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Agra, India
1 review
4 of 5 stars Reviewed June 3, 2011

I have been staying here since last 3 years and do not wish to change my Hotel in Shenzhen
Most convenient for Business people Centrally located , clean , large rooms and helpfull staff .
The rates are reasonable also, they take good care of regular guests.
Always recommend this to my associates .

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 14, 2007

Arrived to a welcoming and helpful doorman and bell boy - when they saw us touting two suitcases and three large shoulder bags they walked towards us and immediately offered assistance as we had walked three blocks from the Shenzhen Train Station.

Apparently, my assistant had overlooked our last minute request to make a reservation at this hotel prior to leaving the office for the day. The front desk did not give us any hassles just simply gave us a room - some hotels front desk personnel would have offered a lengthy explanation of how they may or may not be able to accommodate -especially on a Friday night check-in.

The room was spotless with fresh sheets, fresh towels and fresh fruit and a clean bathroom with no signs of mildew. The mattress was firm (traditional and standard for hotels in China).

Room service was able to fulfill the unusual request and not on the menu of Chocolate Milk with less than a 10 minute wait.

The breakfast buffet had fresh offerings but dominated by eastern dish options with slim pickings for western although the amount of fresh fruit available made up for the lack of western dishes. The coffee was filtered and fresh with an endless cup - the wait staff had a systematic routine for going through out the room ensuring all guest had a constant full cup of tea or coffee.

Hotel decor is new, seemingly less than a year old.

  • Liked — The pleasant hotel staff
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Times Hotel

Address: No.4018 Jiabin Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 2,133 Hotels in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Times Hotel 3.5*
Number of rooms: 273
Reservation Options:
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