I stayed in this hotel for five nights this past May and every aspect was a pleasure. The staff did their utmost to assist me in every way. This is a business hotel and I don't think serves lots of tourists. Except for the few Westerners associated with my conference, everyone else was Chinese. Aim for a room on the higher floors as there is a highway you are overlooking that can be a bit noisey. I have limited diet, but the buffet looked excellent, and the restaurant did their utmost to serve my special dietary needs. The room I stayed in was a corner one on the eighth floor facing a park. Lots of light and well-appointed, though a smell of urine when the toilet was flushed, and only for a few seconds, no doubt from overburdened sewer pipes. The hotel is not in the main business section of town, which was a plus for me as taxis are cheap and I liked the somewhat out of the way location. However, only a few blocks away is a small neighborhood with lots of friendly restaurants and stores, even a small supermarket that I found quite charming. Folks at the hotel speak English, but not always as well as I needed to communicate, but everyone did their best. As a business hotel, expect to pay a lot for internet and other services. I notived that other folks stayed in rooms smaller than mine, so check to see if there a bigger ones before you settle. Mine may have be a pricier one than others, but since I did not pay, I am not sure. Shenzhen offers little other than commerce, though it is an easy taxi ride to the subway to take you to Hong Kong nearby, but you will go through Chinese customs and then Hong Kong customs. It's a pian, but I spent several hours in Hong Kong while still hoteling in Shenzhen.
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