I booked the hotel through Expedia, I paid extra for 3 beds but at the front desk I was asked to pay more, I had a little argue but eventually the problem solved as I showed a saved copy of the receipt from my laptop , it was not my problem, beside when she was convinced that I am right she did not even bother herself to say sorry.It was not a good well-coming at all. I did not take it serious cause I thought it may be a part of my culture-shock experience. Other than that the hotel's location is good and the staff from housekeeping department are friendly and helpful although they do not know English but they try to help. I got more help from them than front desk.
If you book online make sure to have a copy of your e-receipt with you.
- Reservation Options:
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- Also Known As:
- Guangshen Hotel Shenzhen