My 2 daughters and I just stayed at L'Hermitage and it really was the best hotel experience I have ever had. The hotel is first class - large, well appointed room, very comfortable bed, lovely bathroom, excellent buffet breakfast with a large variety of tasty food and best of all the staff are amazing. There is always an English speaker at reception and my special thanks goes to Yang who was outstanding. I need to follow a gluten free diet and he personally took me to the Chinese restaurant in the hotel, ordered my food and then checked the food as it came out to ensure that it was indeed gluten free. I have never experienced that level of service anywhere else in the world. I will always stay at this hotel when I visit Shenzhen in future.
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