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“Stay away” 1 of 5 stars
Review of Holiday Inn Shenzhen Donghua

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Holiday Inn Shenzhen Donghua
4.0 of 5 Hotel   |   No.2307 Donghua Park, Nanhai Avenue, Nanshan District, Shenzhen 518054, China (Shenzhen High-tec Industrial Park)   |  
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Ranked #30 of 1,951 hotels in Shenzhen
Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Stay away”
1 of 5 stars Reviewed September 14, 2013

I read these other reviews and can't square them with the hotel. I'm in it as I write this. First, it was hot out but they had fixed the central air conditioner so that the air conditioners in the individual rooms wouldn't go below 75 degrees (fahrenheit), which is 24 degrees celsius. Many Chinese hotels do this kind of thing to save money, since air conditioning costs money. I had to make a scene to get my room just 2 degrees colder. And after all this, I learned the internet doesn't work. I can send emails, but not if they have an attachment over 100k. Do you have a photo you want to send to a friend? Forget it, it won't happen. The system just freezes up. So, I guess the place is fine as long as you don't want air conditioning or the internet. By the way, to get internet, I took a $9 cab rid to a 5-star hotel and worked in their lobby, which had free wi-fi. I'll need to do the same thing tomorrow. Stay away from this place.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, General Manager at Holiday Inn Shenzhen Donghua, responded to this review, September 17, 2013
Dear Guest,
Thank you for giving us the opportunity to rectify the issues that you encountered earlier in your stay with us. It was good to meet you and I hope that the arrangements we made were suitable and you were able to enjoy the rest of your stay.
Thank you also taking the time to further contact me with your suggestions on improving guest comfort at the hotel. Please feel free to contact me via phone or e-mail at any point if I can be of further assistance.
Tim Hooton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Danish first
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English first
Maastricht, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 21, 2013

Stayed at the HI Shenzhen a couple of times. Always had the upgrade which allows several items of dry cleaning each day, also daily fresh fruit, mini bar and free drink (between 5-6 pm) included.

Rooms have always been clean with plenty of room. One time room was next to storage room of cleaning staff, this caused some extra noise but overall nothing out of the ordinary.

Hotel is easy accessible by taxi or water taxi and HK airport only 30-45 min drive.

Having stayed here only on business purposes I would also recommend for any purpose.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
65 reviews 65 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 19, 2013

This is a great hotel if you're in the Donghua area, very close to the Shekou Ferry. I think the taxi from the ferry dock to the hotel was less than 40RMB. If you're a westerner, I highly recommend the upgrade to the executive level. The benefits are worth the extra cost. Besides the workers in the executive club make your stay so much more pleasant.

Room Tip: If you're upgrading to the executive level try to make sure you're on the executive floors...
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2013

I loved my stay at this Hotel and will stay there again when I return to Shenzhen. The staff is fantastic and they all became my dear friends. I miss them all. I stayed on the 23rd floor and enjoyed such a beautiful view of the Donghua area.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Senior PR Officer at Holiday Inn Shenzhen Donghua, responded to this review, August 12, 2013
Dear Guest,
Thank you very much for sharing your positive feedback with us.It's our great pleasure to know that you enjoy your stay.We are looking forward to welcoming you to visit our hotel again.
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Paris, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2013

The location is good, halfway hong kong border and international airport and few minutes in taxi from the restaurants and shoppings place.

The services was really good with english staff, the room were clean, cozy, well equipped and well decorated.

We expected an average hotel according to the price but it was really worth it. I always go to holiday inn now when I am in Shenzhen, i recommend it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2013 via mobile

Booked for business. Recently upgraded and super room for the value. Close to my meeting location but a pleasant surprise. Glad to have had an upgraded room. Food was ok at breakfast, too. Too bad they couldn't help me Book a car to the airport, check out was too slow also.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 3, 2013

Rooms are clean, decently appointed, and seemed new.
Great service and attitude all around.
I had accidentally left a few toiletry items in the bathroom which staff found and returned to me promptly even before I had checked out and left the property.

Will definitely stay again on my next business trip to the area!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Shenzhen Donghua

Address: No.2307 Donghua Park, Nanhai Avenue, Nanshan District, Shenzhen 518054, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Shenzhen
#30 Luxury Hotel in Shenzhen
#90 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Shenzhen Donghua 4*
Official Description (provided by the hotel):
Hotel locates in the center of vibrant Nanshan District,within minutes'drive from the Hi-tech Park. The hotel is only a 30 minutes drive from the Shenzhen Airport,15 minutes to Shekou Ferry Pier with transfers to the International Airport of Hong Kong . It takes 30 minutes drive to Lo Wu Railway Station, 8 minutes to Shenzhen Bay Border to Hong Kong. ... more   less 
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Also Known As:
Holiday Inn Shenzhen Donghua Hotel Shenzhen
Holiday Inn Donghua Shenzhen
Shenzhen Holiday Inn

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