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“Good business hotel, good value.” 4 of 5 stars
Review of Holiday Inn Shenzhen Donghua

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Holiday Inn Shenzhen Donghua
4.0 of 5 Hotel   |   No.2307 Donghua Park, Nanhai Avenue, Nanshan District, Shenzhen 518054, China (Shenzhen High-tec Industrial Park)   |  
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Ranked #30 of 1,951 hotels in Shenzhen
Shanghai, China
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Good business hotel, good value.”
4 of 5 stars Reviewed July 3, 2013

Rooms are clean, decently appointed, and seemed new.
Great service and attitude all around.
I had accidentally left a few toiletry items in the bathroom which staff found and returned to me promptly even before I had checked out and left the property.

Will definitely stay again on my next business trip to the area!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 people have reviewed this hotel

Traveler rating
    45
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Bradenton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2013

This was my first trip to China. I had been trying to purchase concert tickets from the United States and hit one road block after another until I called the Holiday Inn Shenzhen, Donghua where I had made my hotel reservation. I asked for the concierge. From that moment, I felt like I had a friend in China. The concierge expertly obtained all three tickets exactly as I requested with lightning speed. He stayed in constant communication with me sending me seating charts and images of the tickets. It was unbelievable to me the time and energy that he put into helping me obtain these particular tickets.

And when I arrived in Shenzhen, I felt so welcome. The hotel is ultra-modern, immaculate – beautiful from floor to ceiling. The room was so comfortable. Spectacular views from the 23rd floor, wonderful small details like a large umbrella ready to use in the closet, and a huge fluffy bed that made me feel like I was sleeping on a cloud.

Everyone was super friendly and welcoming. The concierge even went so far as to put concert posters in my room! I was so tired after the long flight from Newark.....I felt so far from home traveling alone....and yet I felt welcome - like I was in a place I belonged, familiar and with friends. Everyone seemed to know who I was...like they were expecting me!

I would honestly consider returning to Shenzhen just to stay at this hotel. It was that enjoyable. A welcoming oasis for US travelers in China.

Room Tip: Great view from higher floors.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Senior PR Officer at Holiday Inn Shenzhen Donghua, responded to this review, June 24, 2013
Dear Guest,
Thank you for choosing Holiday Inn Shenzhen Donghua.We have delighted to learn you enjoyed your stay and we appreciate your kind words of encouragement to our team members,We have shared your experience with our team and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 8, 2013

Actually pretty good hotel. The staff are very good and very helpfully. Rooms are standard but well presented. The food is adequate in the Chinese hotel context. There is enough to pick from and it is edible but would be poor cafe food in New Zealand! Have stayed here twice now so it works ok. Easy to get to from shekou ferry, taxi to louhu etc. will stay there again!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashdod, Israel
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 7, 2013

I stay in this hotel 2-3 times a year along the last 5 years at least - and never got disappointed. I like virtually everything about this hotel - the staff, the room, the neighborhood, the breakfast. Two things, however, make the difference between "very good" and "excellent": first - it's a big challenge to get a taxi in the morning. It might take half-an-hour of waiting if you need a taxi between 7 and 9 am. Second - there are three very slow elevators for 28 floors. Sometimes it takes too long to get from the room down or the other way.
This time, by the way, my colleagues and I were greeted by the new general manager of the hotel - and I'm confident the improvement will come soon. Good luck!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Top Contributor
154 reviews 154 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 16, 2013

This is my third time in Holiday Inn Shenzhen on business, I seem to be here once a year. This time i got room on the 17th floor and it should be "renovated". I still hate the carpeting because it is dusty. Bed is ever so comfortable, bell boys friendly and helpful, breakfast the same (loved the strong coffee!) and location excellent. Bathroom is very tiny compared to the room size. Wifi coming and going; one day it worked perfectly, next day not at all. What to say; decent hotel on business and for the price.
However, next time I will want to have a room further away from the elevator corridor, as I woke up with the elevator's blinging sound sometimes.

Room Tip: I'd choose a room further from elevator hall, as they bling every time an elevator comes to the...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Senior PR Officer at Holiday Inn Shenzhen Donghua, responded to this review, May 22, 2013
Dear Guest,
Thank you for staying with us during your visit to Shenzhen.It's our honor to receive your positive feedback regarding our products and service.Please drop me a email at ivy.wang@hi-shenzhen.com so that we will arrange a room that is further from the elevator in your next trip.We look forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire, England
Top Contributor
88 reviews 88 reviews
10 hotel reviews
Reviews in 43 cities Reviews in 43 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 12, 2013

This centrally located hotel overall is pretty good, with a huge variety of styles of breakfast on offer. However although the room was comfortable and had everything it does need updating. You need to turn on every light to get something only just reasonable. Why cant you have one switch to turn on a central bright light ? Also the shower is one of these dark, min bath affairs that are not good as either. A standard set in the 90's or before.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 8, 2013 via mobile

I know this is an odd header. I also know that it is my fault and not the hotels. I have to warn everyone not to make the same mistake I made. You see, there are complimentary bottles of water provided in the rooms. AND there are bottles available that you have to pay for. They are kept side by side. Very easy to pick up the wrong bottles if you are clueless like I was - then get a surprise at check out.
Other than that, the room was comfortable. The location was adequate. Lots of places to eat and entertain yourself. The food in the restaurant was not bad. The people were relatively good. Nothing really outstanding. It felt that there was no effort spent on doing an exemplary job.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Senior PR Officer at Holiday Inn Shenzhen Donghua, responded to this review, May 13, 2013
Dear Guest,
Thank you for choosing Holiday Inn Shenzhen Donghua,Many thanks for sharing your stay experience with us and giving a general reminder to other travelers.We are continuously working on improving our service and selections.Look forward to welcoming you back to our hotel.
Ivy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Shenzhen Donghua

Address: No.2307 Donghua Park, Nanhai Avenue, Nanshan District, Shenzhen 518054, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Shenzhen
#30 Luxury Hotel in Shenzhen
#90 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Shenzhen Donghua 4*
Official Description (provided by the hotel):
Hotel locates in the center of vibrant Nanshan District,within minutes'drive from the Hi-tech Park. The hotel is only a 30 minutes drive from the Shenzhen Airport,15 minutes to Shekou Ferry Pier with transfers to the International Airport of Hong Kong . It takes 30 minutes drive to Lo Wu Railway Station, 8 minutes to Shenzhen Bay Border to Hong Kong. ... more   less 
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Also Known As:
Holiday Inn Shenzhen Donghua Hotel Shenzhen
Holiday Inn Donghua Shenzhen
Shenzhen Holiday Inn

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