When you arrive at the hotel you immediately feel taking care of, the bellboy team is very helpful and present. Check-in is smooth and easy and at the 96th floor you can enjoy Shenzen's skyline!!! The rooms also have an amazing view and have great amenities.
The only down point, is F&B, the staff at the decanter bar is just not friendly, not taking care of you and just giving yeeaaa when you request something or ask for a question. The staff at breakfast is the same, it takes 20 min to receive a coffee and the manager walking around wouldn't check is guest are enjoying the venue...
The hotel is great for its wonderful pool and rooms but not so much for the FnB venues...
- Official Description (provided by the hotel):
- The St Regis Shenzhen occupies the 73rd to the 100th floor of Shenzhen’s tallest building and commands only the most impressive views from each of it’s elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, opposite the Shenzhen Stock Exchange, this exclusive urban hotel is the tallest St Regis in the world. With 297 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 7 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation. ... more less
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