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“Stunning Building” 5 of 5 stars
Review of The St. Regis Shenzhen

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The St. Regis Shenzhen
5.0 of 5 Hotel   |   73-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China   |  
Hotel amenities
Ranked #10 of 2,133 Hotels in Shenzhen
4.5 of 5 stars 139 Reviews
London, United Kingdom
Top Contributor
74 reviews 74 reviews
62 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
“Stunning Building”
5 of 5 stars Reviewed February 16, 2012

This will be a great, great hotel once the staff have been fully trained and relax into their positions and gain little more confidence. Service is very good but feels a little too strained and forced.

Rooms are beautiful, very comfortable and because of the height, very quite and peaceful.
Most systems in the room are controlled via an ipad remote control. This is a little complicated and does require a little time to learn. The in room dining menu is only available on the tv, this is overly complicated.

The views from the 100 th floor are breathtaking as is the building in general.
Breakfast was very good. I very much recommend this hotel and I really do look forward to staying here again.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The ST Regis S, Manager at The St. Regis Shenzhen, responded to this review, July 8, 2013
Dear guest, thanks so much for choosing The St. Regis Shenzhen during your trip. We appreciate you to share the stay experience. Be well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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worldwide
Top Contributor
58 reviews 58 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed December 13, 2011

This hotel had its soft opening around Dec. 7th and the formal opening is on Dec. 17 I am told. We are here and almost have the hotel to ourselves. St Regis Hotels are usually in a class of their own. This St. Regis takes them to new heights.The hotel rooms start on the 75th floor. With reception being on the 96th floor. The architechture is marvelous and the decor first class. Our suite has state of the art in electronics with electric everything. I love the spa setting switch which transforms the room into a spa like setting. From the TV hidden behind the mirrror to the hands free wall phones they thought of everything.The Butller will ask you if you want a feather devet and the bed and pillows are heavenly. They even determined the amount of water we were drinking and stocked the room with that amount complimentary.
The reception area is a 360 degree view with high powered binoculars on tripods mounted around the room. The reception area itself is as beautiful as a Las Vegas reception area.
Don't Miss the small reading room above the 100th floor bar its the cherry on this building.
Breakfest buffet is excellent with so many nice choices.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The ST Regis S, Manager at The St. Regis Shenzhen, responded to this review, August 27, 2013
Dear Guest, we appreciate your highly praise and thanks for your choosing The St. Regis Shenzhen. We are looking forward to your next trip here. Be well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Shenzhen

Address: 73-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #10 of 2,133 Hotels in Shenzhen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Shenzhen 5*
Number of rooms: 290
Official Description (provided by the hotel):
The St Regis Shenzhen occupies the 73rd to the 100th floor of Shenzhen’s tallest building and commands only the most impressive views from each of it’s elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, opposite the Shenzhen Stock Exchange, this exclusive urban hotel is the tallest St Regis in the world. With 297 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 7 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation. ... more   less 
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