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“Excellent Apartments , not for kids” 4 of 5 stars
Review of Somerset Garden City Shenzhen

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Somerset Garden City Shenzhen
4.0 of 5 Apartment Hotel   |   Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China (Shekou)   |  
Hotel amenities
Ranked #26 of 2,132 Hotels in Shenzhen
Perth WA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Apartments , not for kids”
4 of 5 stars Reviewed August 12, 2011

Amazingly appointed apartments! Very clean and spacious! But... Unsafe
We stayed in a 3 bedroom 3 bathroom apartment on the 21st floor, our travelling companions occupied the same size and style apartment 1 floor below us!
We booked this apartment with "private time" in mind, a room for us, a room for our friend and a room for the kids!
It had everything you could imagine including a washer drier, which came in very hand at that point of our holiday!
3 bathrooms, all amazing, 2 of them ensuite!
There was and office that could be used a room for a rollaway bed if you had an extra guest!
Plenty of points to plug in your computer! 2 or 3 TVs - with heaps of stations and a DVD Player to occupy the children!
The location was good however it was quite far approx 1 hr from Lo Wu, although there is a metro train station near by, making transport easy! It is very close to "Old and New walking Streets"! Shekou port near by also making it easy to leave via ferry!
Breakfast was fantastic a huge range food, both Chinese and Western!
The staff were friendly and accommodating, cleaners left a huge bowl of oranges for our friend who was ill! And the pest control were more than happy to delay their spraying as we had children in our room!
The down side to this accommodation was the SAFTEY, it seems that the property was built with complete disregard for safety, the doors and windows had no locks, making them easily accessible for kids, the 21 story drop kept us nervous the whole time! One of the windows had the air conditioning box directly outside making it level with the balcony railing! Essentially a "platform" for a child to "take their own life"!
So rather than having a relaxing time, we could not take our eyes of our kids (3 and 5 years), continually following them around the apartment to ensure they didn't open the windows or doors!! At night we both slept with one child each!
But if you are going without kids, awesome place! Bring a electronic translator it will help!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis T, General Manager at Somerset Garden City Shenzhen, responded to this review, April 18, 2013
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
london
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 2, 2011

Great value - nice clean large room with balcony. All facilities in room. Breakfast simple but good quality. Good pool and fitness center with nice views. Will definitely stay again.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis T, General Manager at Somerset Garden City Shenzhen, responded to this review, April 18, 2013
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2009

I recently stayed in a 3 bedroom apartment with my family. The serviced apartments are new , clean and have all the facilities you need for an extended stay. The are very close to the SheKou ferry terminal and there is a large supermarket close by. However, if you are intending to spend a few days shopping at Luohu or Dongmen, then be prepared for 45 minute Taxi rides. (approx 80 RMB)

The breakfast buffet was very good. Gym equipment & pool are all new. The free wireless internet was not reliable in our apartment and could not be described as high speed. Hopefully, this will be improve.

The overall service and attitude of the staff was excellent. They were prompt, friendly and helpful , but not many of the staff were experienced with english. As they have not been opened very long, I'm sure this will improve over time.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis T, General Manager at Somerset Garden City Shenzhen, responded to this review, April 18, 2013
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Somerset Garden City Shenzhen

Address: Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China
Location: China > Guangdong > Shenzhen > Shekou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Shenzhen
#29 Business Hotel in Shenzhen
#44 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Garden City Shenzhen 4*
Number of rooms: 147
Official Description (provided by the hotel):
Poised at the high-end residential area of Shekou along the picturesque coastline of Shenzhen, Somerset Garden City beckons with its unique brand of city living. Conveniently located, it is a short walk to the nearby Garden City Shopping Centre and in close proximity to famous food & beverage entertainment Center Sea World. Just five minutes’ drive to the bustling Shekou business district and ferry port, the serviced residence is ideal for both business and leisure. Somerset Garden City offers 147 stylish studios to three-bedroom apartments overlooking spectacular sea or city views, and the nearby mountains. Enjoy the beautiful environment from the vantage point of your spacious balcony, or unwind in homespun comfort. Our warm and fully-furnished apartments feature separate living and dining areas, an ensuite bathroom, a fully-equipped kitchen and high speed wireless internet access. Indulge in your living environment with the outdoor swimming pool on the rooftop garden. Or start the day with an invigorating workout in our well-equipped gymnasium. To discover the city and its business landscape, join in our residents’ activities designed to help you settle quickly into the city. Experience Somerset’s signature Heartware service—always caring and striving to exceed your expectations. We value your individuality and tailor the residence to cater to your needs for a balanced and enriching lifestyle. ... more   less 
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Also Known As:
Somerset Garden City Shenzhen Hotel Shenzhen

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