I spent one night at the exceptional Ritz-Carlton Shenzen and I will return to Shenzen again next month JUST to experience again the sensational customer service and peaceful, relaxing nature of this property!
High-class, top notch service from Ritz staff the moment you step in the door. And it never lets up.
Breakfast buffet is the largest and best I have ever experienced in my entire life. Delicious and every food you can imagine!
Room was perfect, and the bathroom especially was luxurious.
At night when I arrived back to the hotel tired and hungry for a takeout dinner from a nearby local restaurant a few blocks down the road, the concierge places the call and ordered the food for me. When the restaurant informed us that it was too late at night and hotel delivery was no longer available, the Ritz staff quickly dispatched a concierge staff member to run down the street to pickup my food and then they delivered it right to my room. It is this kind of polished, gold-standard customer service that makes Ritz-Carlton Shenzen among the top three hotels in which I have ever stayed.