There was a small snag when checking in. The staff asked me to wait 5-10 minutes while they check my room. 30 minutes later I walked up to the counter and she had forgotten about me. Being an elite member and all I did not appreciate this little oversight. Add to that I had been on the road for 10 days and exhausted.
Other than that, my stay was very good. Excellent location right in the middle of the city. I have appointments in all of the districts so it's great.
Concierge on the executive level was helpful and knowledgable. Even if you are not a frequent guest do yourself a favor and upgrade. The free internet and free food and drinks will more than make up for the higher price. As others have mentioned wifi is super fast compared to anywhere in the country and you don't have to worry about the great firewall. I will definitely come back.
- Official Description (provided by the hotel):
- Discover one of the newest International 5 star luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen 5 star luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury 5 star hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more less
- Reservation Options:
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- Also Known As:
- Jw Marriott Shenzhen