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“Great location” 4 of 5 stars
Review of Best WESTERN Shenzhen Felicity Hotel

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Best WESTERN Shenzhen Felicity Hotel
4.0 of 5 Hotel   |   No.1085 Heping Road, Luohu District, Shenzhen 518010, China (Luohu Port)   |  
Hotel amenities
Ranked #68 of 2,143 Hotels in Shenzhen
Ruse, Bulgaria
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed May 7, 2014

Best WESTERN Shenzhen Felicity Hotel have reali great location in Lou hu district, metro station and rail station (speed train to Guangzhou and Dongguan )is in other side street, intercities bus station in next..
Near have more hotels, night clubs, karaoke, and two shoping centre.
Hotel is not new, byt clean, service is excelent, have cheap direct shatle for Hong Kong airport.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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563 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Suzhou, China
Top Contributor
174 reviews 174 reviews
48 hotel reviews
Reviews in 43 cities Reviews in 43 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 1, 2014

Great staff and very friendly, but the hotel itself has seen better days and seems to be sinking into decline. The rooms are average in size, but smell of smoke and are musty. The smoke smell is even there on non smoking floors either from the a/c or previous occupants. The beds were damp and hard as is usual for China. Food in the restaurant was good and reasonably priced. Would not go back, even though the price was low.

Room Tip: Choose another hotel!
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 29, 2014

This is quite possibly the worst hotel I've ever stayed at the rooms are awful and make you want to jump out the window. they must be 30 year old with terrible decor and old raggy carpet.
If you are use to 4-5 star accommodation with an ounce of class they avoid this place.
The internet takes 2 minutes to even load a page but to write this I'm persevering with it.
the reception is gloomy and in whole just not a nice place to stay.

AVOID!

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
114 reviews 114 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 26, 2014

This is a great hotel for business travelers and tourists.Nice spacious rooms and a fabulous breakfast spread.While you may not find too many English speaking staff, at the reception there is no problem. staff especially the concierge are very helpful.I have now stayed there 4 times in last two years. The only point i found a bit to mention was that the lobby does not have enough sitting area for a business visitor to have a private conversation. the limited place is always filled with tourists.It will help if a small area is allocated for private undisturbed conversations.

Room Tip: Ask for river facing room, superb views.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 17, 2014

The hotel has great structure, but my room non-smoking had plenty of cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers and non-smokers and not just rooms. The hotel has great structure, but my room had plenty of non-smoking cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers and not just rooms. Employees do not know how to resolve the issue.

Stayed April 2014, traveled with friends
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Derbyshire
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 14, 2014

Spent a week here March/April 2014 with 2 collegues we had 3 executive rooms which were very nice. Not many if the staff speak English so this could be a problem - difficullt trying to make yourself understood.
Restaurant serves western food as well as Chinese. Brilliant location for crossing to Hong Kong or for Shenzhen shopping (check out the bargains in the nearby commercial centre)

Room Tip: Exec room s have been refurbished
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shanghai, China
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2014

I have been here twice....Room size is exceptional if you are used to american standard hotels. Location is also good considered it is within walking distance to Lo Wu/ Luohu custom border. If you want to take taxi, remember to bring a hotel address in Chinese or tell the taxi driver: Fulin Dajiuguan when you want to go back to your hotel.
Con: restaurants near hotel are not of a good quality. No american fast food around. Hotel restaurant is not excellent either. Their breakfast chinese selection is basic. Take taxi to Coco Park and you can find variety of restaurants and high-end stores.
If you want to go to custom border, be prepared to take flights of stair. They don't have elevators. It might be worth to take taxi to avoid stairs.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Best Value Hotel in Shenzhen
#54 Luxury Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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