We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service, Monster Hotel” 4 of 5 stars
Review of Hyatt Regency Dongguan

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hyatt Regency Dongguan to your Saves list
Hyatt Regency Dongguan
4.0 of 5 Hotel   |   Qinyuan Road, Songshan Lake Central District, Science and Technology Industrial Park, Dongguan 523808, China   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #4 of 977 Hotels in Dongguan
Certificate of Excellence 2014
Aussie in London
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Excellent Service, Monster Hotel”
4 of 5 stars Reviewed April 29, 2013

I recently stayed for 3 nights at the Hyatt Regency Dongguan and must say I was very happy with the hotel. I stayed there as I was on a sourcing trip, and it was a good central point to get to all my meetings. The hotel rooms were very large and comfortable, the only downside for me was I couldn't get a non-smoking room and the payment system on checkout is quite complicated. For some reason they don't just take a holding amount from your card, they actually charge you on check-in and then you pay the remainder on checkout. The facilities looked great, good Gym, great Spa, lovely grounds with a view of the lake. There are a couple of pools, the indoor one was open, outdoor was still shut. Overall this hotel reminded me of the big American conference hotels you get in Florida, absolutely immense but very comfortable with great service. If you do stay there though you need to resign yourself to the fact you will be staying on-site, as there is nothing close by, certainly not in walking distance.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

388 reviews from our community

Traveler rating
    192
    173
    19
    3
    1
See reviews for
12
19
12
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
New York City, New York
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2013

The rooms at this property are great. They are large, well done, electronically sound. My main issue was the food offered. That could be in any hotel in the region but I could barely eat most of the food.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Encinitas, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

We have been coming to Dongguan, for business, for the past 15 years. At the advise & guidance of our Chinese supplier, we always stayed at another hotel. This trip we made the move to the Hyatt & will only be staying here in the future. There is NO other hotel to stay in Dongguan. Every gloomy day I spent there, the hotel was my reprieve. Service is superb. Thank you, Ken, Arnold, Bernice, beryl & Celine - all in the Club Lounge. The gym & pool areas are lovely. The rooms are large & comfortable. We stayed in an ungraded lake, club room, with a balcony. The hotel is extremely large. Has a very expensive steak house & two Chinese restaurants.

Room Tip: Try & get a lake view. The hotel is huge & there were very few guests, when we stayed.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guangzhou, China
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed April 5, 2013

defiantly one of the best hotels in mainland ,western friendly...most of the staff speaks english
and understand the western people needs.
the service is excellent...we had a problem in the room so we were upgraded to the suite ..
in standard of chine the breakfast is very good and there is enough western food although the first morning we came at around 9:00 some of the things were missing and they didn't feel it .
the second morning we came very early and there was much more things to choose from .
my biggest suggestion is when coming through dongguan train station is to order a car from the hotel...do not take a taxi ..most of them in the station are "black taxi" a car will cost you 150rmb

Room Tip: take room with a view lake
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2013

Spent 2 nights in hotel as part of Chinese/hong kong trip. Excellent and spacious rooms, with all
Facilities. Restaurant spaciously set out with water theme design to enhance the hotels location. Hotel is huge with extensive reception area and landing corridors. Dongguang city station is 45 minutes by taxi or the local nightlife so be prepared. Hotel bar is on level below reception and is not well signed we needed a guide to direct us, but the ambience an nightly duet was well worth it.
Without doubt it is the best hotel in the region and worth using despite the lack of centrality.

Room Tip: Lake view is worth paying the extra money
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bc
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2013

Great holiday getaway hotel about 1 hour by car from Shenzhen. Best to travel via fast train from Shenzhen to Dongguan (ChangPing) station) costing 49.5 RMB (1st Class) 30 minutes journey and thence via taxi to the hotel, costing 70RMB and 20minutes journey.
Huge property located besides the Lake with beautiful pool. Nice place to relax and play golf or cycle around the place..
Excellent service all round and good food available at the hotel .

Room Tip: One block is located far off from lobby, but very peaceful.
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

Hyatt is the Best hotel to stay in Dongguan. One of the top hotels in China I have stayed. VIP service 24 x 7. Rooms and Club Floor are simply the best. Clean, safe, great restaurant. Highly recommended and this will be my preferred stay each time I am in Dongguan.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hyatt Regency Dongguan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Dongguan

Address: Qinyuan Road, Songshan Lake Central District, Science and Technology Industrial Park, Dongguan 523808, China
Phone Number:
Location: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Dongguan
#1 Business Hotel in Dongguan
#3 Spa Hotel in Dongguan
#4 Luxury Hotel in Dongguan
#38 Best Value Hotel in Dongguan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Dongguan 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hyatt Hotels Corporation, Orbitz, Agoda, Priceline, Cheap Tickets, Ctrip TA and TripOnline SA so you can book your Hyatt Regency Dongguan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Dongguan
Dongguan Hyatt Regency

Owners: What's your side of the story?

If you own or manage Hyatt Regency Dongguan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.