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“Nice room with private spring spa inside it.” 5 of 5 stars
Review of BEST WESTERN PREMIER Trithorn Hotspring Resort

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BEST WESTERN PREMIER Trithorn Hotspring Resort
No.777 Tingxi Street, Tong'an District, Xiamen 361100, China (Tongan District)   |  
Hotel amenities
Ranked #39 of 1,102 Hotels in Xiamen
Certificate of Excellence 2014
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
“Nice room with private spring spa inside it.”
5 of 5 stars Reviewed January 29, 2012

It is very relaxing after a day's travel to sit in a spa of the hot spring waterin the hotel room.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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194 reviews from our community

Traveler rating
    95
    81
    11
    5
    2
See reviews for
8
5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Limburg,
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 29, 2011

I don't really know if " globetrotter5981 " is entitled to carry this title. China is not (yet) the Western world. I speak fluently 5 languages, but Chinese is not one of them, so who am I to blame 1,300,000 people for not speaking one of the languages I know ? They've got over 200 on their own !

What we experienced in this hotel was the following :
- remote location indeed, but if you go for a " Spa " hotel, peace and quiet is what you are looking for. This is exactly what we've got.
- no communication problems at all. With a little understanding from both sides, we got along very well. No lack at all from the willingness to help from the staff to help you out in any possible way. On the contrary. Much to my surprise, English was understood ( not spoken ) even by the people not working at the reception.
- very spacious, clean and well equipped rooms. Best Western knows how to run hotels. Although traveling a lot, we never had our own private huge bath tub with hot spring water and all relaxing facilities within one single room. You easily give up the the large shower inside of your room for this experience.
- rarely seen in this area : western food available at acceptable prices and quality in the hotel restaurant.
- our Chinese friends and we as well were very satisfied about the breakfast quality.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kreuzlingen, Switzerland
Top Contributor
92 reviews 92 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed April 4, 2011

This spa hotel is miles from anywhere. Service in all areas was found to be complacent, and lacking in every sense. Staff do not speak any foreign language, communication at / with the reception was difficult. The rooms are clean, well equiped, but the spa areas, especially the thermal water pools lack privacy. Breakfast buffet is the standard hotel fare and nothing special, western food is anything but western...thoroughly dissapointing.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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shanghai
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 16, 2010

We had some problems at the reception upon checking in. There was some miscommunication about our reservations, but everything was sorted out. We had booked 2 different types of rooms for the 2 nights. When we stepped into our first room, it was WOW! It was big. The second room was DOUBLE WOW!! It was bigger, with a square dinning table (for majong?) and an exercising machine. Each room had an attached bath big enough for 2, at the balcony of the room. Bath salt, rose petals, essential oil, were provided for the bath. Soaking in hot baths in the privacy of one's room (not in a bathroom) was such a luxury.

The resort offered several types of hotsprings. Wehad a good package deal that came with the room so the hotsprings were thrown in free.

It was a very relaxing stay at the resort. Everything about the rooms were good except the bathroom. Transparent bathrooms tend to make one feel uncomfortable. The bathroom in our first room would be wet when one of us showered.

Breakfast was not fantastic. Perhaps it was due to the weekend crowd, food ran out quite quickly. Service at the restaurant was not good. However we did meet a very nice waitress, a very accommodating chef and a friendly manager in the restaurant, so they made up for all the shortcomings of the place.

The concierge were very friendly and helpful. We had enjoyed our stay at Trithorn Hotspring Resort. It is a place worth returning to.

  • Stayed January 2010, traveled with friends
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Carlsbad, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 28, 2009

We stayed here because it was near a factory we were visiting. At first sight the facility was beautiful, luxurious, and spa like. THe grounds are very pretty, lobby had free wifi, and the next door proximity to the hot spring was all very interesting. The rooms had a large tub to soak in overlooking your own outdoor patio. The problem is that there's absolutely nothing nearby, food, store, entertainment, nothing! The hotel charges insanely high rates for water, food, and service. I cannot get the room filling sewer smell out of my mind every time we used the shower. Yuck! If you have to stay in this region, then I can understand... But if you can stay elsewhere, please do!

  • Stayed May 2009, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2009

HotSprings are so nice and refreshing. Service is very good with tea and water being served at every hot spring. Massage is the best!!!

  • Stayed October 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Trithorn Hotspring Resort

Address: No.777 Tingxi Street, Tong'an District, Xiamen 361100, China
Location: China > Fujian > Xiamen > Tongan District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Xiamen
#55 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): $
Number of rooms: 220
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Also Known As:
Best Western Xiamen

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