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“Good hotel” 4 of 5 stars
Review of Pullman Xiamen Powerlong

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Pullman Xiamen Powerlong
5.0 of 5 Hotel   |   Ni.133 Hubin Middle Road, Siming District, Xiamen 361012, China   |  
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Hotel amenities
Special Offer
10 % off for early booker
Ranked #2 of 1,102 Hotels in Xiamen
Certificate of Excellence 2014
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164 reviews from our community

Traveler rating
    93
    48
    21
    1
    1
See reviews for
14
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Bischofsheim, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 23, 2012

The newly renovated Pullman Xiamen Powerlong was re-opened in January 2012. For everyone who has been to the old Powerlong Hotel before, this renovation will be a very pleasant surprise. The hotel has very nicely designed interior which makes it look very modern. We stayed in an Executive Room for 5 nights and this was by far one of the best hotel rooms I have ever had in China. Infrastructure-wise the hotel is at a top-level of international hotels now. The Executvie lounge is very nice and features evening snacks. This hotel is small compared to other hotels in Xiamen but this is also one of its advantages. You feel welcome and the staff will help you wherever they can. Their ‘welcomer’ cared about our well-being and took the time to greet us and check with us every day. The main complaint about the hotel is the level of English spoken --- not much! We had a few problems in the restaurant (which apart from the language problem is very good) and at some other areas. Here, the hotel still has some work to do in order to satisfy their international guests. The breakfast is very focused on the Chinese taste but every Westerner will find enough to eat anyway. It could just be a bit more for the Western taste. I am very picky about hotels and have to say that I would definitely recommend this hotel to anyone who goes to Xiamen. The location is good and most major areas can be reached for a 10-12 RMB taxi ride. We would definitely go back to the Pullman Xiamen.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Pullman Xiamen Powerlong, responded to this review, July 27, 2012
Dear guest,
Thank you for taking the time to tell us about your experience at Pullman Xiamen Powerlong.
We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.
In addition, we noticed in paticular you mentioned of staff english levels and varities of breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurence.
Thank you again for choosing us as your acommodation. We are looking forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 11, 2012

Pullman Xiamne Powerlong is brand new hotel with comfortable room and nice environment. Nonetheless, service level at lobby is sub standard as front desk simply choose to ignore Le Club platinum member even with the card presented. If you are Le Club members with gold status and above, don't expect any preferential treatment unless you are willing to complain to front desk manager. Breakfast in hotel has many choices but quality is simply average.
Kempenski Hotel is located about 5 minutes walk from Pullman Hotel and Xiamen train station about 3 kilometers away.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Pullman Xiamen Powerlong, responded to this review, June 13, 2012
Dear guest,
Thank you for taking the time to share your comments with us.
We sincerely regret that you did not enjoy your stay experience in Pullman Xiamen Powerlong.
Your remark has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future.
Thank you again for choosing us as your acommodation and we sincerely hope this experience does not impair your trust in Pullman Xiamen Powerlong.
We are looking forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Top Contributor
55 reviews 55 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 29, 2012

We have stayed at the Powerlong Hotel for 5 times on our business trips to Xiamen - it was nice but old and only its location made it worth. Coming this year to the Stone Fair March 7th we had a nice surprise- everything was reconditioned and the bathrooms were brand new. But................ there were a few " childhood diseases" - the heating didn't work and it was cold this time of the year, for 2 days the hot water was only lukewarm........... But the staff was vwry attentive and they upgraded us to an executive room and hopefully next time coming to Xiamen we will be able to enjoy not only the wonderful location of this hotel but also from the hotel itself.

Room Tip: A corner room'lake view on the executive floor
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Pullman Xiamen Powerlong, responded to this review, April 3, 2012
Dear guest,
Thank you for choosing Pullman Xiamen Powerlong as your usual accommodation. We are working to complete hotel facilitites and improve guest satisfaction day by day. We trust that you will find a different stay experience upon your next arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Xiamen Powerlong

Address: Ni.133 Hubin Middle Road, Siming District, Xiamen 361012, China
Phone Number:
Location: China > Fujian > Xiamen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Xiamen
#2 Luxury Hotel in Xiamen
#2 Business Hotel in Xiamen
#2 Romantic Hotel in Xiamen
#34 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Xiamen Powerlong 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Powerlong Hotel Xiamen

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