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“We loved to be at Swiss Hotel” 5 of 5 stars
Review of Swiss International Hotel Xiamen

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Swiss International Hotel Xiamen
4.5 of 5 Hotel   |   No.12 Lujiang Avenue, Xiamen 361001, China   |  
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Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #4 of 1,102 Hotels in Xiamen
Certificate of Excellence 2014
Shanghai, China
1 review
1 helpful vote 1 helpful vote
“We loved to be at Swiss Hotel”
5 of 5 stars Reviewed January 5, 2014

Already the arrival at this place has been very nice, because several very friendly and capable people made us feel very comfortable. The view from our room at the bay and onto the island also was amazing. We also will not forget the delicious new years eve dinner buffet we had. Anyway, its not easy to bring out the highlights, because everything there had been perfect organized and all Restaurants are having very capable and friendly staff. What has to be highlighted definitely are the ladies at the executive lounge, that make You feel like home and taking care of all Your wishes immediately and also giving us helpful suggestions about Xiamen area.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, January 8, 2014
Dear Guest

Thank you for staying with us here at Swiss International Hotel and took the time to review us on Trip Advisor. We are thrilled to know that you have had such a great time here which makes it difficult to highlight anything specifically from your stay. Your mentioning of our staff at the Executive Lounge had been passed on to the ladies and they were very excited to see their names on the "a moment of your time" satisfaction survey which you had filled out and left with us. Thank you for your kind words and thank you for giving us the chance to know you. We are all sincerely looking forward in seeing you here again.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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715 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Xiamen
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2014

We had a wonderful experience at Swiss International from the moment we entered the hotel! The staff is superb! The rooms are excellent and comfortable with all the amenities one could need! Thank you!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, January 7, 2014
Dear Guest

Thank you for choosing us as your accommodation in Xiamen. We are much excited to know that you had a wonderful staying experience here. Reviews from our guest is an important indicator for us to really know that our guest had a good time, and to see your words expressing pleasantry is what we strive here at Swiss International Hotel. Thank you! for your kind review and we hope to see you again in the near future.

Aaron Liu
Quality and Attitude Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

This hotel sits right on the water so our view was amazing. The room was comfortable and clean and the staff was beyond helpful. They helped us find restaurants, call taxis and helped make sure the taxi drivers knew where we needed to go. The location is great too... So much within walking distance.

Stayed November 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, January 7, 2014
Dear Guest

Thank you for choosing us as your choice of hotel while being here in Xiamen. It is our pleasure to know that you had enjoyed the services and many conveniences that our hotel provides. We know that it is not easy to be traveling in countries that does not have English as their commercial language so we do our best in assisting our guest to climb over that language barrier and achieve what ever it is they need. It is great that everything seem to turn out well for our guest. Thank you again for staying with us, we are all sincerely looking forward to serving you again.

Aaron Liu
Quality and Attitude Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

Stayed here for 2 nights in the executive room. Room wise its your typical business hofancy with room amenities like an iron, universal electrical sockets. Buffet breakfast is pretty decent spread at the restaurant downstairs.

If you stay in the executive rooms, you will get access to the executive club with free drinks during happy hour, a very filling complimentary tea time spread (doubles as your dinner if you don't eat much) and a more private space for breakfast. The concierge at the executive club is very polite and professional and speak good english to take care of any requests you may have.

Overall quite value for money (especially if you picked the executive rooms). Recommended for short leisure trips or business travellers due to its good location.

Room Tip: Pick the top floors for good views of Gulangyu Island. Not too bad at night.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, January 7, 2014
Dear Guest

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that you liked your stay experience. We take pleasure in providing our guest the service that comes with courtesy and politeness, after all friends are only made with the right kind of attitude. Thank you for choosing us as your choice of accommodation while being here in Xiamen. We are all sincerely looking forward in seeing you in the future and we'd be glad to serve you, your friends and your family again.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xiamen, China
Top Contributor
125 reviews 125 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 27, 2013

Exceptional experience -- first-rate hotel on all counts -- a fantastic family Christmas at the Swiss International! Best hotel that we have ever stayed in! 5-star plus!

For our first Christmas away from home (in Scotland) we wanted a special experience for our European/Canadian family. We looked on Tripadvisor for a selection of nice hotels in Xiamen, which is a lovely location in China. Based on several recommendations our family of 5 (including 3 teenagers) decided to select the Swiss International and sent the hotel a message through TripAdvisor. What a great move! We were confirmed 2 suites at great rates with direct communication with the General Manager - a pleasant surprise.

However, we were not prepared for the very warm welcome, upgraded rooms, executive club lounge privileges and gala Christmas eve dinner (exceptional buffet) --- just exquisite on all counts. The General Manager of the hotel, Roger Mair (from Switzerland) really knows the hospitality business (with extensive experience across Asia) and personally made our entire stay one of our most memorable experiences - thanks Roger! His hotel staff, including Aaron (the Quality Manager), the friendly staff at the executive club (one of the largest and best serviced that we have experienced), and the house-keepers -- were all just excellent. Our first Christmas away from home will remain one of our very special family memories thanks in large part to our pleasant experience at the Swiss International.

My husband and I have travelled to more than 50 countries with work and have stayed in many hotels - but this was one of our best ever experiences. Our children were absolutely delighted -- large suites especially prepared for Christmas with Xmas tree and Xmas stockings and treats (!!), executive club lounge access, great food, swimming pool, exercise room, fabulous views and consistently friendly staff. And the location right near Xiamen's best shopping and touristic sites (Gulanyu Island) make this a family-friendly location.

Without a doubt - the best hotel that we have stayed in in Xiamen, in China and across the globe. Highly recommended for family, friends and business. We have already recommended this to our friends and colleagues and plan to return -- can't wait!

Room Tip: The upper floors (26-28) that include the executive club lounge privileges (large lounge, good food...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, January 3, 2014
Dear Guest

We would like to thank you for having to take the time to review us on Trip Advisor, and for choosing us as your accommodation on this special holiday away from your family home. we wanted to show our guest that even in a hotel in china you can discover the celebration spirit that you may not expect to find here. Thank you for giving us the chance to show that we care for the christmas holiday and that we care for our guest. We are looking forward to meeting you and your family and friends again.

Sincerely Yours

Aaron Liu
Quality and Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 8, 2013

It's been 8 years since the last time i came to Xiamen and with that said i do not know what to expect with the hotels around the city. The last time we came here we stayed in a Best Western Hotel which i have no idea if it still exist.

We spent 2 nights at this hotel, it is located a few minutes walk from Zhongshan road walking street and the Gulangyu ferry. There is also a nearby restaurants with a 4 floor Starbucks (a good place to spend am afternoon coffee with the view of the Gulangyu Island). Everything else is very much accessible by taxi such as the Temple and other malls in the city.

The hotel had a grand lobby and once you reach your floor, the elevator lobby had an area that is almost the size of a regular hotel room, the only downside though is that it is quite dark and if you have poor eyesight it will be quite a challenge going to your room. The room on the other hand is large and can probably accommodate 4 to 5 asian size adults, the bathroom has a tub and a separate shower. It is also nice that the hotel is well maintained (rooms, amenities, lobby are all clean). The breakfast is also quite good, with western and chinese options available.

Overall, this is a good hotel to stay at with many attractions located nearby this property.

Room Tip: We had city view room, probably next time we will book a room facing Gulangyu Island
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manager at Swiss International Hotel Xiamen, responded to this review, December 13, 2013
Dear Guest

Thank you for taking the time to share your staying experience on Trip Advisor. We are glad to hear that you have enjoyed the food and convenience of our hotel's geographical location. Thank you for choosing us as your accommodation for your first visit after 8 long years and thank you for such complimenting words. We are all looking forward to our next chance to serve you, your family and friends again.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 3, 2013

The SIH Xiamen consistently delivers a guest experience worthy of rank amony China's 10 best properties. It seems that management are always seeking new and better ways to add value to their award winning formula. Why do top executives, traders, business people and savy tourism travellers return to this property year after year ? The answer is simple...The SIH of Xiamen simply does it BETTER than any of the worthy competition. Xiamen boasts plenty of highly rated hotels. This property consistently delivers a guest experience like no other in the region.
The rooms and hallways are spacious and well designed. The bathrooms offer some of the most well thought designs and fixtures in the industry. The shower pressure adjusts from simply gentle to "typhoon force " with ease. Internet speed is tops among its local peers. Housekeeping is thoughtful, attentive and efficient. The hotel has recently expanded its guest experience department with the addition of an amazing young lady by the name of Peri. Numerous travel arrangements, airline tickets, hotel arrangements were handled by Peri and her colleague Aaron, with what the writer would describe as, "military precision". Minni and Sarah, as well as the entire team on the club floor provide 1st time guests with precisely the same experience, as long time returning guests of the hotel. Oh.... so very thoughtful... and understanding ! Cudos go out to Simba and his concierge team for once again making the entire stay, incoming sample/outgoing document arrangements, transportation etc. simply perfect. Special thanks to Arron for his thoughtful arrangement on behalf of the writer when an important deadline simply had to be met. He made it happen.... This is only one small example of why the Swiss International Hotel of Xiamen does it better than the others.... and always with a big smile :) This property offers great value at a very reasonable price.

Room Tip: Club floor ocean view is always a best bet.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swiss I, Quality and Attitude Manger at Swiss International Hotel Xiamen, responded to this review, December 6, 2013
Dear Guest

Thank you for taking the time to review us on Trip Advisor. Your detailed compliments had been passed onto our management team and our hotel staff. The staff had all been informed for their nominations in your review. They were all happily and positively encouraged by it. Thank you for your recognition of the hard work and performances of our staff. We are all just simply happy that our prestige guest had a good time while staying with us here at Swiss International Hotel Xiamen.
We are all sincerely looking forward, to meet you, your friends and your families in the near future.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swiss International Hotel Xiamen

Address: No.12 Lujiang Avenue, Xiamen 361001, China
Phone Number:
Location: China > Fujian > Xiamen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Xiamen
#4 Luxury Hotel in Xiamen
#4 Business Hotel in Xiamen
#57 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swiss International Hotel Xiamen 4.5*
Number of rooms: 588
Official Description (provided by the hotel):
Located in the heart of the city, overlooking the historical Gulangyu Island and its surrounding waters, the Swiss International Hotel Xiamen is within easy access of business, sightseeing, shopping and entertainments hubs. It is 15 minutes from Xiamen Gaoqi International Airport, 20 minutes from the Xiamen International Conference and Exhibition Centre, 10 minutes from the railway station and just 5 minutes by foot from the ferry terminal. The Swiss international Hotel Xiamen is a contemporary yet classic upscale hotel that offers the savvy business or leisure traveler ultimate comfort and style with breathtaking views.The Swiss International Hotel Xiamen stand 28 stories tall and features 588 guest room. Stay connected in comfort and style. Indulge in the comfort of our rooms with Suisse signature bedding, complimentary WIFI and internet access, and rainforest showers. Club Chine Executive Floors are from Levels 24-28 with a spacious Club Lounge on Levels 26 and 27, pampering discerning business travelers with privileges and benefits. ... more   less 
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Also Known As:
Wyndham Xiamen Hotel Xiamen

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