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“Disappointing and unacceptable” 2 of 5 stars
Review of Motel 268 Xiamen Railway Station

Motel 268 Xiamen Railway Station
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Motel 268 Xiamen Railway Station
3.0 of 5 Motel   |   No.9 East Hubin Road, Xiamen 361004, China   |  
Hotel amenities
Ranked #76 of 1,102 Hotels in Xiamen
Singapore, Singapore
Top Contributor
152 reviews 152 reviews
57 hotel reviews
Reviews in 73 cities Reviews in 73 cities
120 helpful votes 120 helpful votes
“Disappointing and unacceptable”
2 of 5 stars Reviewed September 30, 2013

We booked the Motel directly with Motel168 but upon arrival, we were told they could not find our booking despite showing them the booking confirmation.Using name and booking number, the search still failed. (only booking number is printed on the booking confirmation) Eventually, we were told even if they can find the booking, there is no more vacancy for the type of room we booked. The reason being we were late by about 15 minutes.

We find the Motel unreasonable as we are foreigner(without a local handphone) and with delayed flight, they should at least gave us some grace period before releasing the room.
We have no confidence with the booking system and would not recommend this Motel unless something is done to improve it.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
    6
    36
    9
    2
    0
See reviews for
1
Couples
0
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2012

Only thing you need is a translating software... The rooms are nice. The. Bed excellent! Location excellent... What more do you need?

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 268 Xiamen Railway Station

Address: No.9 East Hubin Road, Xiamen 361004, China
Location: China > Fujian > Xiamen
Hotel Style:
Ranked #76 of 1,102 Hotels in Xiamen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Motel 268 Xiamen Railway Station 3*
Number of rooms: 207
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