We made a reservation with ER2 several months before visiting Puerto Natales. We confirmed our reservation by email and thought nothing of it. When we arrived there with backpacks in tow we were told we had no reservation and all rooms were full. It turns out that someone had recorded our reservation for the wrong day despite the confirmation email (which we'd printed and brought with us on the trip). Whoops.
I still give them 3-stars because the man at the desk was very apologetic and called other nearby hostels until he found us a place with room. The down side was that we had to pay a significant amount more for our room than we had planned. Travel with a credit card!
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- Also Known As:
- Erratic Rock 2 Hotel Puerto Natales
- Erratic Rock 2 Puerto Natales, Aisen Region, Chile