We stayed here for 3 nights on our visit to Siem Riep b/c of the great deal we got. The room is pretty average. I liked it, but didn’t love it. The bathroom is a little small for my taste, but it was good enough. The sheets had a stain on them that bothered me. They need to be careful and re-wash them if dirty or just throw them away if they cannot clean them.
The lobby of this hotel is great. I absolutely loved the floating lotus flowers as you walk in. The entire lobby smells amazing! The front desk staff was extremely friendly and generous.
We ate at the restaurant, but it was so difficult to order because our waiter couldn’t understand English very well. He had to go get someone else to take our order. The food entrees arrived 10 mins apart, also very strange. And to be honest, it just wasn’t very good. We had better meals outside of the hotel.
What bothered me the most is what happened at check-out. We had reserved and paid the hotel for a shuttle to the airport the day before. We had a set time and arrived 5 minutes before then. First, they could not find the reservation. They finally managed to find it, but then tell us they need to check the room before we check-out!? I’ve never heard of ANY hotel doing this. As far as I know, you check the hotel after we leave, and charge us for anything we ate/drank from the mini-bar (which we didn’t and told them we didn’t). They insisted on sending someone to check the room while we are getting late for our flight! We are here basically yelling at them to hurry up and take us to the airport, but they wouldn’t. The person took a good 10 minutes before they came back and told the front desk the room was okay. Then they were able to check us out and take us to the airport. Luckily, our flight was delayed 30 mins so we were able to make it, otherwise we probably would have missed it. This was EXTREMELY frustrating and I am not sure why the heck they had to check our room. The hotel lost major points with me for that.
- Official Description (provided by the hotel):
- Experience all that Siem Reap has to offer in our brand new stylish 4 star international hotel. An ideal base to explore Siem Reap and the magnificent temples steeped in legend and history. Tara Angkor Hotel is conveniently located between the Siem Reap International Airport and the World Heritage site Angkor Wat. The Royal Palace Garden, the new Angkor National Museum and town city center are only a short walk away. ... more less
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- Also Known As:
- Hotel Tara Angkor
- Tara Angkor Siem Reap