I am a regular Relais & Chateaux customer, so this hotel was a natural choice for my trip to Angkor Wat earlier in July. I was met at the airport with cold towels and a cold drink by their exceptionally friendly driver, who gave me some excellent tips for my stay.
In the other Relais and Chateaux Hotels I have stayed in, one of the real joys has been the feeling that the senior staff (hotel proprietor, maitre'D) were around and attentive, taking a personal interest in your stay. There is no such feeling at this hotel. I didn't meet the proprietor at any time, nor did I see them around the hotel.
I decided to treat myself to a bungalow suite (Ylang-Ylang) and was impressed by the space it provided: really open and an exceptional haven in the humidity of rainy-season Cambodia. While the layout was somewhat non-traditional (toilet, shower & sink facilities quite a distance apart) I didn't find this to be a problem. You have total privacy in the room and although the garden is too small to use as such, it was a pleasant space to look on. The turn down gifts were certainly a nice touch.
I came to the conclusion that aside of the space, the Bungalow wasn't the best use of my money. There is an unusable sofa, made so by two things. Firstly, it has an absurd wooden frame which mean that you cannot lie down. Secondly, no thought has been given to the ergonomics since it is massively uncomfortable to sit on.
Most annoyingly, the same is true of the bed, which is without doubt the hardest hotel bed I have ever slept on: so hard, that I had back pain on the last day of being there. I think this is the room's most serious weakness.
The breakfast was really good: it was a la carte, but you could order as much as you liked. I loved the eggs benedict and the coffee was seriously tasty and is highly recommended. I also tried some of the cocktails and recommend those too.
The hotel tried to sell me a tour of the temples but you should be aware that there is a huge premium and you would probably do better to look on trip advisor for some of the many highly regarded tour guides in Siem Reap.
Overall, this was a nice hotel but certainly not worth
- Official Description (provided by the hotel):
- Experience sophisticated and genuine hospitality in this small and charming luxury boutique property with 26 well designed and spacious suites & rooms, located a block away from the Siem Reap river, 15-20 minutes from the Angkor temples and 3-5 minutes from downtown. Saltwater pool, Spa, fine dining Restaurant & Zinc Bar. Indulge in sophisticated dining at our Lobby Bistro and Mezzanine with refined Khmer Specialties & International Favorites. The stylish zinc bar is the place to gather for drinks and enjoy unique cocktails or a tasty Cambodian Kingdom beer. Regular Happy Hours from 5pm to 7pm at the Cocktail BarEVERY TUESDAY ! ROYAL APSARA DANCEExperience Traditional Dance performance in an elegant ambiance. Show from 7.30pm - 8.30pm (no entry fee)Dine à la carte (A/C, Wifi)EVERY THURSDAY ! JAZZ IN THE CITYJazz the night away from 7pm to 10pm at only live jazz music venue in Siem Reap, showcasing a unique repertoire of Modern and Classic Jazz selections by talented musicians. Happy Hours at the Cocktail Bar while the music plays. Dine à la carte (A/C, Wifi) ... more less
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- Also Known As:
- Heritage Suites Hotel Relais And Chateaux
- Heritage Hotel Siem Reap
- Heritage Siem Reap