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“Worth a return trip!” 5 of 5 stars
Review of Journeys Within Boutique Hotel

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Journeys Within Boutique Hotel
Krous Village, Siem Reap, Cambodia   |  
Hotel website
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Hotel amenities
Ranked #5 of 232 Hotels in Siem Reap
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worth a return trip!”
5 of 5 stars Reviewed January 25, 2014

My family and I (2 adults, 4 kids) stayed in the family suite January 2014 and it was perfect. Great location, brilliantly beautiful hotel with fantastic service. It was perfectly centrally located next to major tourist sites (walking distance to Angkor Wat- my husband went every morning to watch the sunrise!) and the food and amenities and service were so good (with a gorgeous pool) my kids never wanted to leave (truthfully neither did I). It was very clean (even according to western standards) with little extra touches all over that were appreciated (flowers on my bed!). I loved the adjoining rooms because the kids were very close but could be locked out also. Spa services were great and you could book at last minute- every need was met by staff and they even booked extra attractions for us, always had the tuk tuks ready to go. Volunteering at JWOC next door on Sunday was also a highlight, I will definitely return.

Room Tip: We had the family suite downstairs and the only noise we heard was from our kids! It was fun getting...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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321 reviews from our community

Traveler rating
    296
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    1
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99
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5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2014

My family and I stayed at JW Hotel for 4 nights from Dec 20-24. We were a large group of 7 (4 in my immediate family including 2 kids, and 3 in my extended family.) JW staff saw to our every need and provided 5 star service and accommodations. We booked the family villa, with our two kids sharing the adjoining room. Our rooms and that of my extended family members’ were tastefully decorated, spacious and clean. (I am very picky about clean hotel rooms.) We were happily surprised to find that daily laundry service was included. The onsite massage services were good and reasonably-priced. The restaurant had a wide variety of food which included kid fare such as burgers, pasta, etc., all cooked to order and delicious. I can’t say enough about Michelle and the staff who were attentive without being intrusive. They helped get tuk tuks, made good restaurant recommendations, arranged dance show reservations, pedicures, etc. Narla did a great job with arranging our guided tours, which included Angkor Wat at sunrise, an elephant ride at Angkor Thom, a tour of Ta Prohm Wat, an ATV ride at sunset, and tours of the Angkor Silk Farm and our guide’s village. Our guides were extremely knowledgeable, dependable, patient and personable. We also appreciate how the JW owners, Brandon and Andrea Ross, have invested in the local community through their non-profit organization, Journey's Within Our Community, which is right next door to the hotel - although you wouldn't know it as the facilities blend in and are very private. They have created a true oasis for visitors to Cambodia while supporting the local community with language education, computer literacy, and after-school programs, just to name a few.

Thank goodness we had the foresight to have JW also arranged our transport from Siem Reap to Sihanoukville, then to Koh Chang, Thailand, and then from Koh Chang to Bangkok for our return flight home. JW also booked our hotels in Sihanoukville and our last night in Bangkok before departing for home. All these arrangements were smooth and efficient, and our drivers were timely and very dependable.

Andrea, Courtney and the other staff at JW helped make this a trip of a lifetime. We will be back!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2014

My husband and I spent five days/four nights traveling with Journeys Within in Cambodia. We spent three nights at the hotel in Siem Reap, and one night in Phnom Penh. The hotel in Siem Reap is lovely: small and intimate, with beautiful grounds including a pool. Very convenient to both the temple sites and to downtown Siem Reap with its fun restaurants and shopping. The breakfasts were very good; we had one lunch at the hotel which was also very good. We recommend the hotel, and also Journeys Within more generally. The arrangements they made for us in both SR and PP were excellent.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2014

We stayed at this hotel with our 3 kids aged (1, 4 and 6) back in October. We loved it. The rooms were spacious and clean. The service was outstanding and the food was all excellent. It was excellent value and the tuk tuk drivers incredibly helpful. We would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 5, 2014

We spent 5 nights here in a family room with our 2 kids at the end of a 4 week trip around Vietnam. Siem Reap is a magical place, and Journeys Within is a small and very personalised hotel in a quiet location. The pool was lovely, the beds the most comfortable we slept in for the whole trip and the rooms were enormous. The laundry service was great, and necessary as we spent quite a bit of time exploring the villages around Siem Reap, which were quite dusty. Michelle was very easygoing and friendly, and leads a team of great staff and drivers. Tuna the dog was also very much loved by our girls, who were missing our dog at home.

We would love to return to Siem Reap (5 days was not enough), and we would definitely stay at JW again.

Highly recommended!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 5, 2014

Our family recently stayed here for two nights and will definitely be returning. The hotel was beautiful, clean, well appointed and every detail was taken care of, almost without asking. It was like they were reading our minds. The room was gigantic for the four of us, and it wasn't even a double. They just added a bed and it still didn't feel crowded at all. The restaurant serves delicious food (east meets west) and cocktails -- perfect for families. The pool is beautiful. And, free laundry? What? Tour guides were arranged for us for the temples and were so professional and knowledgeable, friendly and spoke perfect English. We felt like we made friends everywhere we went in Siem Reap and Journeys Within certainly contributed to that feeling. Even the hotel dog, Tuna, was a sweet addition and our kids loved seeking her out.

I can't say enough good things about this hotel! Book now and don't turn back!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosford, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 4, 2014

We stayed for one night only and wish we had had more time. Beautiful large private room overlooking the pool. Great food and really friendly helpful staff. Comfy huge bed and all mod cones. Nice balcony big enough to sit on. Can't recommend highly enough

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Journeys Within Boutique Hotel

Address: Krous Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 232 Hotels in Siem Reap
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
Escape the hustle and bustle of travel with a stay at Journeys Within Boutique Hotel. A quiet oasis on the outskirts of busy Siem Reap, just minutes from the Angkor temples, Journeys Within offers the service and hospitality of a B&B, with facilities of a five star resort. ... more   less 
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