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“Hidden Gem” 5 of 5 stars
Review of Journeys Within Boutique Hotel

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Journeys Within Boutique Hotel
Krous Village, Siem Reap, Cambodia   |  
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Hotel amenities
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Ranked #4 of 223 hotels in Siem Reap
Dallas, Texas
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed January 13, 2013

We booked our stay and travel through Journey's Within from the United States and it was first class all the way. Our rom overlooked the pool area which was in a large garden set back from the road. The room was very large and had a king bed and shower with lots of hot water. Not only was there Wi Fi bit a laptop in the room. Breakfast was very good as was lunch. They provide transportation to town for dinner or we could have eaten on site. Staff was very helpful and found my luggage in Bangkok after a US airline had failed to tranfer it to our Asian connection in LA.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
brisbane
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2013 via mobile

Lovely staff, excellent food, modern large family rooms - which consist of two rooms interconnecting - with two bathrooms and large deck. Rooms include breakfast daily, internet, minibar (except beer $1.50 a can), daily service, laundry also free, and free evening tuk tuk 6-9pm to town. Oil Massage also great $25 for 90mins. Nice restaurant for breakfast lunch or dinner. Journey within has its own tour company so we booked all tours with them private basis. Definitely recommend :) only 9 rooms - 2 of our days we were the only guests. Just loved this resort

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 8, 2013 via mobile

We loved this hotel! The customer service was second to none, the staff were incredibly friendly and very helpful, they spoke great English. Location is a bit out of the main drag but it seems that most hotels are and they have free tuk tuks to the centre around dinner time. Rooms were big and clean, with lots of complimentary drinking water and free soft drinks in the mini bar. Pool is delightful, a great temperature and nice pool lounges each with a wide brimmed straw hat to protect you from the sun. The hotel runs heaps of projects to support the local community which when you see some of the poor children around Siem Reap is really lovely to see.

One other thing that I have never experienced before, our flight out of Siem Reap wasn't until 7pm and because no one was staying in the room the day we checked out Brandon, the owner, let us stay right up until we needed to be at the airport! No extra charges and no worries. We really appreciated it because it meant a swim and shower after spending the day out and about before our flight. This is a wonderful hotel!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey
Top Contributor
76 reviews 76 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 5, 2013

The hotel is a green oasis in the dusty landscape of Siem Reap. The guest houses are painted a pristine white, with black shutters, and set in a beautifully landscaped garden. Inside there are raw silk curtains, an aesthetic array of furniture and fittings, and a modern bathroom. I loved the bath stuff - very fragrant and great quality. The rooms are large with generous verandahs. I loved the ceiling fans - very tropical touch.

The pool area is very inviting, with trellises and flowering creepers, indigo urns, and a perfect turquoise pool. A woven hat sits next to the towel on each pool lounger.

Loved the free laundry service, as you do run through a lot of clothes in the hot weather.

Service is also a strength of this lovely resort. Staff are very helpful and the front office staff speak fluent English, which is very helpful.

Breakfasts are generous, although you have to order them the previous night. Lots of fruit, good coffee, and fresh waffles, pancakes etc.

This place would be perfect if:
1. The restaurant had more variety and improved the quality of lunch/dinner offerings. Sandwiches and burgers were fine, but the local cuisine was uninspired. We had much better Khmer food in town.

2. Tuk tusk are provided free from 6-9 pm, but you pay extra if you exceed 9 o clock. Restaurant also closes by 9 pm, which gets a bit rushed if you like to dine later.

3. Internet did not work in the room. Only worked in the common areas.

4. I tried one massage and decided not to try more, as it did not compare with massages I've had in Bali or Bangkok, and I could not communicate at all with the masseuse.

But these are little things, and there are dozens of restaurants and massage places in town, and tuk tuks come cheap. Internet? Now that does need to be fixed!

Definitely recommend it. The owner Brandon, and manager Michelle, are friendly and very knowledgeable about the country.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2012 via mobile

We stayed in the family villa (2 floors, 2 bathrooms and kitchen) which was very good. Stylish decorated. Very big. In front of pool. Staff is very friendly and helpful. Breakfast a la carte, a lot of choice. Free laundry service. Extra plus is their community projects. It is located bit out of town but the tuk tuk brings you in 5 min. Positive: it is quiet!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed December 23, 2012

From the moment our tuk tuk pulled up at the entrance of the hotel and the staff came out to greet us we were treated like royalty throughout our three night stay. The service was constantly and consistantly impressive and the staff could not do enough to make us feel welcome and were always looking to ensure we had everything we wanted and more. The hotel is a tranquil oasis set in a stunning location away from the crowds of Angkor Wat and the town - but within very easy reach of both. The rooms are large and modern, the pool is the ideal cool down after a day of sightseeing and the food is delicious. The attention to detail at this hotel is fantastic and the only reason I have given five stars is because it did not go any higher. It's a perfect hotel!

We also vistied JWOC - a local charity / school owned by the same people as the hotel - well worth a visit if you have some time and you want to meet locals and help or make a very worthwhile contribution to an excellent cause.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Friday Harbor, Washington
Top Contributor
242 reviews 242 reviews
142 hotel reviews
Reviews in 142 cities Reviews in 142 cities
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed December 21, 2012

First of all, this is a great hotel. The rooms are big, clean, comfortable and very nicely furnished. Service could not be better. The restaurant is very good (we had breakfasts and lunches here). The pool is a very welcome respite from the heat. I had some minor health issues related to the heat and the hotel was very concerned and helpful during our four night stay. There was some construction going on next door and there was some noise but we were not bothered.

I was shocked by the size of the crowds at Angkor Wat but the hotel is truly a retreat from the madness of the tens of thousands of tourists that have apparently "discovered" Angkor Wat.

The hotel is located a few miles from the center of town BUT the hotel makes up for that by being peaceful and by providing free tuk-tuk rides into town in the evening so that you can enjoy the restaurants and night life of Siem Reap.

I highly recommend this hotel.

Room Tip: All good but we liked the ones that are not directly connected to a neighbor with a shared wall on t...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Journeys Within Boutique Hotel

Address: Krous Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 223 hotels in Siem Reap
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Escape the hustle and bustle of travel with a stay at Journeys Within Boutique Hotel. A quiet oasis on the outskirts of busy Siem Reap, just minutes from the Angkor temples, Journeys Within offers the service and hospitality of a B&B, with facilities of a five star resort. ... more   less 
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