Had a lovely time staying at this hotel back in 2009. In fact, we liked it so much we stayed there again in March 2013 expecting it to again match our pleasant experiences from the past. Unfortunately, this hotel seems not to have been updated over the last 3 years and overall was much less of a pleasant experience that before.
We woke up before 6am on both weekends to some loud music/chanting in the distance which we don't remember from before. The overall quality of the rooms and facilities (e.g. gym, restaurant) was disappointing looking like it did 3 years ago but this time with the wear and tear of being 3 years older without renovation.
The overall service is still quite good so it just appears as if the premises have just aged (e.g. toilets got stuck 2 days in a row, inroom internet access was terrible most the time etc.).
On top of this, the room was filled with mosquitoes which could not be properly controlled and they must have had a feast on us given the number of bites we had when we left.
Its a shame as we had a very pleasant first stay but after this one, I doubt we will be back.
- Also Known As:
- Grand Soluxe Angkor Palace Hotel
- Grand Soluxe Angkor Palace Hotel Siem Reap
- Grand Soluxe Angkor Palace, Resort And Spa
- Angkor Palace Hotel
- Angkor Palace Resort
- Official Description (provided by the hotel):
- This is the first Cambodian-owned premier luxury five-star resort accommodation. Its design, décor and furnishing reflect the finest in Cambodian architecture befitting royalties and dignitaries.Grand Soluxe Angkor Palace Resort & Spa is a 259-key 11-hectare resort located in Siem Reap, Kingdom of Cambodia. The resort is strategically located and equidistant to locations such as the airport, the famous and popular pub street as well as the must-see Angkor temple complex. The resort provides an extremely relaxed and rejuvenating experience for all its guests with facilities including villas, golf driving range, tennis courts, spa, food and beverage outlets. ... more less
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