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“Great stay and super staff in this boutique hotel” 5 of 5 stars
Review of Shinta Mani Club Siem Reap

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Shinta Mani Club Siem Reap
4.0 of 5 Hotel   |   Oum Khun Street, Siem Reap, Cambodia   |  
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Ranked #1 of 220 hotels in Siem Reap
Milan, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great stay and super staff in this boutique hotel”
5 of 5 stars Reviewed August 25, 2013

I've chosen shinta mani by chance and i could not have made a better choice for my three days stay! The shinta mani staff is at top level in terms of care and quality! From breakfast, to front desk, to pool bar....You feel at home and mr. Kol, the front line manager, seems to be everywhere to make the best out of your stay! I have leveraged him to organize trips to the temples, to the floating villages....really a great experience! Thanks and i strongly reccommend this boutique hotel...particularly the shinta mani club, if available.

Room Tip: Rooms on the shinta mani club are nicer
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Palm Springs, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

I had the pleasure of experiencing two nights at Shinta Mani August 2013. This place is on the ball, nothing is overlooked, the sevice is unbelievable! Everyone was genuinely happy and helpful, the GM Christopher knew us by name and catered to our specific needs and interests. We were greeted each time at any hour with fresh towels and smiles. The breakfast is nothing short of perfect with hardy items, fresh fruit, yogurt, cereal and fresh baked bread. To say the least I was WOWED!

Room Tip: Second Floor balcony views were fabulous
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 23, 2013

This is a great boutique hotel! The staff, room, food, decor etc are excellent. As soon as you arrive at the hotel (this happens every time you arrive) the staff gives you a cold towel Our check in was very efficient The pool is small but has a nice lounge area. The cocktails drinks at the pool bar are weak..very very weak. The breakfast is quite good and the service at breakfast is very good. They celebrated my husband's birthday with a whole cake not just a piece of cake with a candle. The staff is very thoughtful, hard working, and hospitable. The room is very tasteful with a beautiful painting on the ceiling right above the bed. The hotel is not too far away from good restaurants and other activities. We hired a tuk tuk for sightseeing and to the airport from the hotel. Our tuk tuk driver was very patient. He brought water for us in a cooler. The front desk made reservations for us to go see a dance show at Apsara theater. The show and dinner at the theater were very good.

Room Tip: Get a room facing the pool
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 22, 2013

Stayed at Shinta Mani for 5 nights in August 2013. It was a great place to be at. Breakfast was really good with plenty of choice, room clean and functional and a very nice pool area close by. The young, enthusiastic staff were delightful. They were right on hand when needed with freshen up towells and cold water each time you returned to the hotel and around the hotel had a spontaneous friendly and genuine greeting for everyone. Thoroughly recommended.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 22, 2013

Everything about our four day stay at the Shinta Mani was wonderful. All the staff in all departments were friendly and so helpful. Nothing was too much trouble and all done with genuine smiles. Their attention to detail was amazing.The cold towels offered each time we returned to the hotel were most welcome.

The hotel has such a luxurious and tranquil feel about it. Our room was very spacious, beautiful bathroom and shower all spotlessly clean. The pool area is gorgeous too.

Breakfast was delicious with beautifully cooked dishes ordered from the menu as well as the array of tempting things on the buffet. They even had vegemite! And real coffee, the best we'd had since leaving home four weeks earlier. Dinner in the restaurant was also excellent and good value for the quality of the meals.

There was tea and coffee and pastries for us in the reception area at 4.30am the day we were going to see the temples at sunrise. They also provided basket breakfasts with enough food to last us all day, all beautifully packed complete with linen napkin and proper cutlery.

The Foundation is inspiring too and it is heart-warming to see all these wonderful young people given the opportunity to learn their trades.

We have travelled the world and I would have to say this is the best hotel we have ever stayed in and we will be back.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

I've been to many hotels in the US and (mainly) Europe, but it was in no other place than Siem Reap, Cambodia, that I've had the best experience! The quality of service at Shinta Mani is simply overwhelming.

My wife and I arrived early in the morning, and were immediately offered breakfast so that the hotel manager (unfortunately I can't remember his name, I think it's Christian) could discuss with us the best plan for our stay according to the different things that can be done in and around Siem Reap. Since we wanted mainly to see the temples, we arranged to go there on the three days that we were in Siem Reap. They arranged the tuk tuk's and guides (we wanted to go with a guide on the first two days). When we later took a tuk tuk on our own in the city centre, we realised that the hotel provides the best tuk tuk drivers, extremely polite and with a reasonably good level of English.

All the hotel staff was extremely nice, they are all very well trained in what they do (I guess this is through the Shinta Mani foundation). Besides being in all the details (like the complimentary hand towels every time you get to the hotel), they are always willing to help you out, recommend you the best restaurants, and readily make any reservation you want, all with a wonderful smile. Even the staff who clean the rooms greet you with the typical Cambodian greeting and a smile. I fell in love with Cambodia, and I think this is in part thanks to the amazing temples, and partly thanks to this amazing hotel.

The only one thing I would put on the negative side is that the restaurant is very expensive, although the food might be worth it (since I didn't try it, I wouldn't know). But all the better for us, because that made us go more often to the city centre (which is extremely close by) and get to know more of this city!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2013

I cannot praise this hotel enough! From the time my husband and I received our warm welcome as we checked-into this hotel until our check-out, our experience was nothing short of wonderful! A special thanks to the GM- Mr. Christian De Boer for doing a great job with the management of this hotel and for his special attention to our booking, starting from sending us the necessary invitation letter (for visa on arrival) to giving us an insight on the all wonderful charity work Shinta Mani is engaged in and for recommending, booking and transporting us to one of the best french restaurants! Also want to thank Ms. Ratanak (hope im speling the name right) from the travel desk for arranging our tours and giving us great tips and advice! In my review I hope to do justice to highlight some of the aspects of this beautiful boutique hotel.

Property- Lovely property located conveniently from all the tourist attractions- walking distance from the National Museum and the famous temple opposite the Royal residence. However, a tuk tuk ride is recommended to visit Angkor Wat/Thom etc. It may be worth noting that this hotel does not have a gym but makes up for it by not having any elevators either! So you must walk up to your rooms, which was fine by us! Very modern decor with a beautiful lobby and a connecting corridor that looks quite like a fashion runway!

Room/bathroom- modern, spacious and comfy. we were given a twin bed room but upon our request, the beds were conveniently converted into a king bed without us having to shift rooms! the room was playing a beautiful selection of songs on the room's CD player- a nice touch! The room was clean and the housekeeping leaves behind delicious cookies and a wonderful little present for you after turn down service! However, our towel for foot mat in the bathroom was not very clean upon check-in, but that must have been an oversight on the part of the housekeeping, as all else was squeeky clean!

Food & drinks- breakfast was one of the best iv had and im a foodie! the chef makes a great eggs benedict and eggs florentine and the buffet spread along with a menu for your choice of mains is generous and delicious- something to really get your day started for the touristy excursions of the day! We also ordered in some room service which also tasted very good and the tapas and cocktails by the pool side were also very good (recommend to try their chicken vol au vent, but the salmon maki roll has room for improvement, but as the GM has looked into this matter im pretty sure its improved by now!)

Spa-very good masseuse and very clean and hygienic room! price is a little on the high side, but there was a promotion whereby all Shinta Mani residents get a 30 min free foot massage with any other massage...so it was worth it! However, the spa admins didn't seem too inclined to inform us of this promo, but thanks to Ms. Ratanak, we knew of it!

Travel desk- a very well informed travel desk-can you help you plan your excursions for the best value for money and also books your tickets for you and delivers them to you at your door!

Cambodia was uncharted territory for my husband and myself, but thanks to this hotel (which was our first stop) we had an amazing experience and would highly recommend this hotel to anyone visiting Siem Reap!

Room Tip: There are no elevators, so if you dont want to climb stairs, request for the ground floor rooms!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Shinta Mani Club Siem Reap

Address: Oum Khun Street, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Siem Reap
#1 Spa Hotel in Siem Reap
#1 Business Hotel in Siem Reap
#1 Romantic Hotel in Siem Reap
#2 Family Hotel in Siem Reap
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shinta Mani Club Siem Reap 4*
Official Description (provided by the hotel):
Shinta Mani Siem Reap is an upscale boutique property in the French Quarter of Siem Reap town. It boasts 39 contemporary designed rooms and public spaces in a European style with Khmer inspiriration. This exceptional hotel enjoys a tranquil and leafy setting just a 15 minute tuktuk ride from the magnificent temples of Angkor Wat.Shinta Mani, with a culture of Open Doors, Open Hearts, reflects its commitment to responsible tourism. The staff hope that during your visit you will open your heart to the beauty of the Kingdom of Cambodia, its gentle people and its fascinating culture. ... more   less 
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Also Known As:
Shinta Mani Siem Reap

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