My husband and I stayed at this hotel during the busy holiday week and with our 22 year old daughter. We stayed in 2 ground floor poolside rooms, which were large and bright. The bathrooms are new and beautiful. All of their restaurant, guide and driver recommendations are sincere and 5-star. This is very important, because many of the hotels in SE Asia recommend their family or friends' restauran,t instead of truly great one. Not the case at Pavillion Indochine.
We reserved the hotel directly on their site where you will see lots of options for packages, tours,etc. We pre-booked a driver and an English-speaking guide. We were greeted by our guide, So Thik, on Christmas morning. He showed us the temples and a floating village for 2 days. He is extremely knowledgeable, speaks great English, and was born and raised in Siem Reap. He was enthusiastic and proud of his country and heritage. He really worked to make our visit to the temples and floating village fabulous.
After our tours, we returned to our perfectly clean rooms, and enjoyed the pool after a hot day. Many nights we had dinner at the hotel restaurant. They have a small menu, but everything on the menu is reasonably priced and perfectly prepared; the outdoor environment is tranquil.
One night we opted to have dinner out, and the staff recommended Mie Cafe for dinner. It is a few blocks from the hotel, on a residential street; not downtown. The hotel owner obviously frequents many local restaurants and rates them himself, so his suggestions are accurate and direct. The dinner was fabulous.
Overall, this hotel had everything we needed, and more, and we hope to return soon.