arrived by taxi organised by hotel after a very comical visa and immigration procedure, 22 men and women in full dress uniform processing visa applications. visa application form, passport and cash in at one end and passport and visa out the other. Job creation at its finest. Then to hotel, arrived in a peaceful lane off a main road to the secluded and peaceful Pavillon. A very pleasant check in by the hotel manager and his staff to a large and nicely furnished room, outside every room across the walkway is a private sitting area with table and cane armchairs overlooking the pool. We had booked a room directly with hotel and for a very small increase in price in comparison to one of the internet booking agencies we had our own personal tuk tuk and driver from dawn til 10 pm. this is an amazing bonus to be able to rely on a driver who you knew you could trust. Breakfast at the hotel was equally as calm as the hotel itself, no massive buffet room but a small selection of bread, croissants, pastries, fruit home made jams, yoghurt and freshly cooked bacon and eggs to order Perfect! In fact our whole stay was perfect, had I not prebooked the rest of our holiday we would have loved to have extended our stay. We had not been to Cambodia before and were a little unsure of what to expect but our short stay in Siem Reap before moving on to Phnom Penh has convinced us that we shall be returning to sample the rest of the country and its beach resorts.
top marks to the owners, management and staff of the Pavillon for a great stay at an exceptional hotel.

This boutique hotel rocks. The rooms are large and well kitted out. The wifi is supper robust - we were able to Skype to the US without a problem. If you book online, you get a free tuk tuk for the day. This is about a $15 per day perk. They breakfast was pretty good too. Lots of fresh fruits and an chef to make you eggs (all included in the price). Score!

I stayed at this boutique hotel for two days in November, 2012. It was my first trip to Cambodia and I really didn't know what to expect. Once I got through the very frustrating ordeal of Customs and Immigration at the Siem Reap Airport, the hotel took over and it was smooth sailing all the way.
A hotel car picked us up at the airport and drove us to the hotel. It was very simple, nearly hidden from the outside but once through the gates it was impressive. We were greeted in the open air reception area by the friendly and cheerful staff, including the manager who greeted me by name. The open air reception is adjacent to the open air dining room, open air bar and pool.
Our room was immaculate, simple but very nice with a fully stocked mini bar which, along with everything else, was very inexpensive.
I found out right away how popular this hotel is as all of the guests were from Western countries. Because I booked through the hotel website, our room price included a tuk-tuk and driver all day each day. This was great to have. He knew where everything was and spoke enough English, as did all of the staff, to make communicating easy.
All in all, I was very pleased and would definitely stay here again. Thanks to everyone on the staff for making this a great stay!

We booked over the phone at the last minute and received excellent service from the first call until we left the hotel three days later. Pick-up from the airport or bus station was included. The rooms are large and well appointed. The staff were very helpful at all times. We would have stayed another couple of days but the hotel was booked out. Book early during the high season, this hotel books out for a good reason! The use of a free Tuk Tuk for the duration of the stay was an added bonus.
Breakfast was of a very good standard with charming wait staff. Great care has been taken the the gardens surrounding the hotel complex.
Altogether an excellent hotel at a moderate rate.