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“an oasis of tranquility” 5 of 5 stars
Review of Pavillon Indochine Hotel

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Pavillon Indochine Hotel
3.0 of 5 Hotel   |   Jean Commailles Road, Siem Reap, Cambodia   |  
Hotel amenities
Ranked #75 of 231 Hotels in Siem Reap
Morpeth, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
“an oasis of tranquility”
5 of 5 stars Reviewed January 1, 2013

arrived by taxi organised by hotel after a very comical visa and immigration procedure, 22 men and women in full dress uniform processing visa applications. visa application form, passport and cash in at one end and passport and visa out the other. Job creation at its finest. Then to hotel, arrived in a peaceful lane off a main road to the secluded and peaceful Pavillon. A very pleasant check in by the hotel manager and his staff to a large and nicely furnished room, outside every room across the walkway is a private sitting area with table and cane armchairs overlooking the pool. We had booked a room directly with hotel and for a very small increase in price in comparison to one of the internet booking agencies we had our own personal tuk tuk and driver from dawn til 10 pm. this is an amazing bonus to be able to rely on a driver who you knew you could trust. Breakfast at the hotel was equally as calm as the hotel itself, no massive buffet room but a small selection of bread, croissants, pastries, fruit home made jams, yoghurt and freshly cooked bacon and eggs to order Perfect! In fact our whole stay was perfect, had I not prebooked the rest of our holiday we would have loved to have extended our stay. We had not been to Cambodia before and were a little unsure of what to expect but our short stay in Siem Reap before moving on to Phnom Penh has convinced us that we shall be returning to sample the rest of the country and its beach resorts.
top marks to the owners, management and staff of the Pavillon for a great stay at an exceptional hotel.

Room Tip: think they are all pretty good
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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350 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Lexington, Kentucky
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2012

This boutique hotel rocks. The rooms are large and well kitted out. The wifi is supper robust - we were able to Skype to the US without a problem. If you book online, you get a free tuk tuk for the day. This is about a $15 per day perk. They breakfast was pretty good too. Lots of fresh fruits and an chef to make you eggs (all included in the price). Score!

Room Tip: This place is not located in walking distance of the Pub Street, but with a free tuk tuk it does not...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2012

I stayed at this boutique hotel for two days in November, 2012. It was my first trip to Cambodia and I really didn't know what to expect. Once I got through the very frustrating ordeal of Customs and Immigration at the Siem Reap Airport, the hotel took over and it was smooth sailing all the way.
A hotel car picked us up at the airport and drove us to the hotel. It was very simple, nearly hidden from the outside but once through the gates it was impressive. We were greeted in the open air reception area by the friendly and cheerful staff, including the manager who greeted me by name. The open air reception is adjacent to the open air dining room, open air bar and pool.
Our room was immaculate, simple but very nice with a fully stocked mini bar which, along with everything else, was very inexpensive.
I found out right away how popular this hotel is as all of the guests were from Western countries. Because I booked through the hotel website, our room price included a tuk-tuk and driver all day each day. This was great to have. He knew where everything was and spoke enough English, as did all of the staff, to make communicating easy.
All in all, I was very pleased and would definitely stay here again. Thanks to everyone on the staff for making this a great stay!

Room Tip: All of the rooms overlook the pool and all have a semi private balcony. Book early because I'm s...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 7, 2012

We booked over the phone at the last minute and received excellent service from the first call until we left the hotel three days later. Pick-up from the airport or bus station was included. The rooms are large and well appointed. The staff were very helpful at all times. We would have stayed another couple of days but the hotel was booked out. Book early during the high season, this hotel books out for a good reason! The use of a free Tuk Tuk for the duration of the stay was an added bonus.
Breakfast was of a very good standard with charming wait staff. Great care has been taken the the gardens surrounding the hotel complex.
Altogether an excellent hotel at a moderate rate.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 13, 2012

A great super deal in Siem Reap! I travel solo, and had a package including two days/three nights in the beautiful room you see below, a car (a/c Toyota Camry) with driver who took me to all the places I wanted to go during my three day visit, breakfast, a 30 minute (wonderful) massage, .. all for less than $200. Why would you go elsewhere? The hotel is simply beautiful, a boutique hotel with few rooms, warm service, decent food, and an incredible atmosphere!
I had the Mekong massage the other days (90 minutes), for $16 each time. I also had two meals at the hotel, better than what I had in Pub Street, a street designed for foreigners!!!.
Book here, you will enjoy it!!

Room Tip: I had room 101, ground fl, it was resting to sit in my terrace, watch the vegetation and pool and wa...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portsmouth
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2012

my husband and me stayed here for four days in october at the start of our cambodia trip. the hotel staff were exceptionally friendly and helpful and gave lots of advice on trips and excursions etc. we were allocated our own tuk tuk driver for the whole stay who would take you any where you needed to go. our tuk tuk driver was called mr chhe and he was brilliant, even coming to find us when we got lost in the town in the evening and we couldnt remeber where to meet him.
on our arrival we were given an upgrade to family room as the hotel had a large group staying and they didnt want us to be disturbed by any possible noise. room was beautiful with living space and enclosed private outside space with comfy chairs and a sofa.
one evening we had our meal brought to our room and ate privately on the veranda. very romantic.
the pool area is very clean, comfy sunbeds and towels provided. although the pool isnt very large, we generally had the area and pool to ourselves.
we had a massage at the spa, which was unbeleivebly cheap at $8 dollars for an hour. it was so good my husband had another one during our stay.

the food was delicious and very reasonably priced as were the selection of drinks. breakfast was buffett with eggs and bacon cooked to order.
we both thouroughly enjoyed our stay here and would reccommend it to anybody who is looking for a small friendly personal hotel.

Room Tip: the veranda area in family room is private and secluded. additional living space in room.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 31, 2012

peaceful place. a few rooms. exceptional service. staff very kind (extremely helpful to organize driver + guide + transfer + cab to phom pehn). welcoming & super-clean wooden rooms. amazing breakfast. nice massage in the spa. tuk tuk included in the room rate. what else?!

Room Tip: first floor rooms even quieter that on the ground floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavillon Indochine Hotel

Address: Jean Commailles Road, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#36 Family Hotel in Siem Reap
#50 Romantic Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pavillon Indochine Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Pavillon Indochine Boutique - Hotel is located in Siem Reap, 4 km from the famous Angkor Wat. Featuring oriental furnishings, the hotel offers free parking and free Wi-Fi access throughout the property.Boutique Pavillon Indochine is a convenient 5-minute drive to the lively Pub Street and Angkor Night Market. Siem Reap International Airport is just a 15-minute drive away.The spacious rooms at Indochine Pavillon are fitted with wooden flooring and traditional French Khmer-style décor. A flat-screen cable TV and tea/coffee making facilities are provided. Each room has a safe and private bathroom with bath amenities and hot shower.Day trips or tour sightseeing can be organized at the front desk, which also offers ticket service. They can also assist with car rentals. To relax, guests can take a leisurely swim at the outdoor pool, have an aromatic massage or visit the internet cafe.Mekong, the hotel’s open air restaurant, serves a variety of Asian and Cambodian cuisine. Meals and drinks can also be enjoyed at the terrace of the swimming pool. ... more   less 
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Also Known As:
Pavillon Indochine Siem Reap
Hotel Pavillon Indochine

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