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“Brand new colonial style, with kitchen and washing machine” 4 of 5 stars
Review of Chateau d'Angkor La Residence

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Chateau d'Angkor La Residence
3.5 of 5 Hotel   |   Oum Chhay Street, Village 1 | Svay Dangkum, Siem Reap 17252, Cambodia   |  
Hotel amenities
Ranked #53 of 244 Hotels in Siem Reap
Phnom Penh, Cambodia
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
88 helpful votes 88 helpful votes
“Brand new colonial style, with kitchen and washing machine”
4 of 5 stars Reviewed December 4, 2012

This place is easy to confuse with the other "chateaus", "residences" and "D'angkors", and their signage is not clear yet.
Brand new, mid-size faux colonial style, it sits right behind the Royal Palace directly across the leafy street from Casa Hotel.

I turned up having booked on Agoda minutes before, coming in dusty from Battambang, and looking for a nice place with a pool at a reasonable price. For $48 plus tax i got an excellent deal which included a very good fully cooked breakfast ( eggs, bacon, hash browns, tomato with pesto, lovely bakery basket, juice and really excellent coffee). Chef brought it out to my table and i felt this was a great touch. Maybe the morning paper would have been the only addition, but i'm nitpicking.

Rooms are huge suites: include a kitchen with oven and stove, washing machine, fridge, lounge area with tv, big balcony, separate bedroom with massive king bed (firm very comfy and but not bonecracking like most Cambodia beds), bathroom with tub and separate shower. Brand spanking new and clean. Really terrific for a family too, or longer term guests because of the convenience of fully equipped kitchen and laundry.

10 minute walk to pub street, and easy tuk tuk. Mid size but lovely pool out back under large trees made for a superb early morning swim - not many guests up and about at that time so i had the pool to myself for some lazy laps. It was bliss.

best of all was the service: the staff so friendly and helpful - i asked for the tv to be moved to the bedroom, and a few other small things i needed they were instantly at my door to help out. Manager was incredibly helpful, showed me everything i needed to know and made me feel very comfortable.

Because it's new, this place could use a tad more soul, but i think this will happen as they sort out the finishing decor touches. This is my new favourite hotel in siem reap and for service and value alone it really beats the pants off just about anywhere else in town. Would recco this to everyone.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Koun, Manager at Chateau d'Angkor La Residence, responded to this review, December 8, 2012
Dear Valued guest,

First of all, on behalf of the management and team at Chateau d’Angkor La Residence, we would like to say thank you very much for taking your valued time to share your comment on TripAvisor website.

We are so delighted that you found our property as your new favorite hotel in Siem Reap. As we are a new property, we agree that sometime it could be confusing for some drivers, but we now have two signs already, one sign is just at the right side of the property entrance, and the other one is at the entrance.

We are looking forward to welcoming your return in some days in the future.
Very best regards,
The Management and Team at Chateau d’Angkor La Residence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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  • Chinese (Simplified) first
  • English first
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English first
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2012

I have been travelling for 6weeks and this was by far the best hotel I have stayed at. The service was 5star, they assisted with anything I required. It's a brand new hotel and I was impressed from the moment I arrived.

Rooms are spacious and the cleaners are brilliant.

Close enough to walk everywhere for dinner drink or markets but far enough u don't get the noise.

Highly recommend staying at this hotel.

Room Tip: All the rooms are gat
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Koun, Manager at Chateau d'Angkor La Residence, responded to this review, November 29, 2012
Dear Valued Guest,

Thank you very much for taking time to share your nice feedback on TripAdvisor website.
The management and team at Chateau d’Angkor La Residence are so delighted to learn that you were satisfied by our services.

We hope for a chance to host your return in the future.

Very best regards,
The Management at Chateau d’Angkor La Residence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2012

We enjoy the excellent service of staff , felt like we were part of the family. never left home.
Front desk personnel were attentive to all our request. Restaurant cater to our complimentary breakfast request change from western to asian meals. Dinner was international standard of western and asian dishes with complimentary wine.
We stayed in a 2 bedroom suite, the living hall was spacious, sleeping rooms were cosy and comfortable. The unit balcony overlook the swimming pool
Great location,inner street , quiet from the hustling and bustling main road. Short walk to the river and market place. Plenty of tuk -tuk awaits us out the hotel lobby.
All the staff were always smiling.
Would highly recommend for family, business travellers and couples who enjoy the comfort of home.
Will visit this beautiful country and stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Koun, Manager at Chateau d'Angkor La Residence, responded to this review, November 27, 2012
Dear Valued Guests,

First of all, on behalf of the Management and Team at Chateau d’Angkor La Residence, we would like to say thank you very much for being our first most valued guest who stayed in our property and shared your stayed experience on TripAdvisor website.
Providing your family and our prospective guests a feeling at home is the main goal of our management and team since we have only 28 suites in total. We are so delighted to learn that you were satisfied by our services provided, and we will have your new comment shared with our team.
Once again, thank you very much for taking your time, we are in the hope to host your return in some days.

Very best regards,
The Management at Chateau d'Angkor La Residence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chateau d'Angkor La Residence

Address: Oum Chhay Street, Village 1 | Svay Dangkum, Siem Reap 17252, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #53 of 244 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau d'Angkor La Residence 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The Chateau d'Angkor La Residence is 5-minute walk to the Old Market or the lively Pub Street and only 3-minute walk to the Royal Residence, while the UNESCO World Heritage Site of Angkor Wat Temple is 15-minute drive away. Siem Reap International Airport is just 7 km away. Featuring a balcony with views of the city, air-conditioned suites include a separate sitting area with sofa and flat-screen cable TV, a dining area, and a kitchen fully equipped with a fridge, microwave oven and kitchenware. Private bathrooms equipped with a hairdryer and free toiletries. Chateau d'Angkor La Residence operates a 24-hour front desk that provides laundry, babysitting and car rental services. It features an outdoor swimming pool and a tour desk. Guests can also request a massage. An in-house restaurant, the Brasserie d'Angkor, serves a selection of Cambodian cuisine and Western dishes. Room service is also available. ... more   less 
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