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“just a smart backpackers” 3 of 5 stars
Review of Royal Crown Hotel & Spa

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Royal Crown Hotel & Spa
4.0 of 5 Hotel   |   Street 7 Makara, Old Market Area, Siem Reap, Cambodia   |  
Hotel amenities
Ranked #106 of 232 Hotels in Siem Reap
London
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
“just a smart backpackers”
3 of 5 stars Reviewed December 28, 2012

I found the deal online and it was excellent for what they were offering. I was staying in Siem Reap for a month and was trying to stay at as many hotels as possible for review. Upon check in, i was given a room that was pretty vile, nothing like the photo. It took 4 room attempts until they offered me a room that resembled the pictures on the travel site. Even then, there were foot prints on the floor from the previous tenants (who clearly had an interesting massage). Oh, and my door number kept falling off...

I can't criticise the location, it's fantastic! and the pool has a great design, although it is situated 2 metres from a main road. The food is okay, but you're so close to town it doesn't make a difference.

The staff were willing to help me change my room and did always smile, but for a few dollars more i could have stayed in a 5* resort and had a much better experience (which is what i ended up doing). I checked out after 2 days (meant to stay for 9) and booked myself into a lovely hotel on the outskirts.

It's okay if you are on a budget, want the location and aren't too bothered about the small things. Otherwise..... meh!

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2012

Royal Crown Hotel & Spa is the new wing to the old Royal Crown Hotel. Both old and new hotels are connected, sharing the same lobby and facilities. The new wing of this hotel was just built in 2012, and everything in the rooms were very new. We enjoyed our stay in the hotel and would stay here again if we return.

We booked 4 Deluxe Pool View rooms for our group of 9. The hotel charged us an additional 10 USD a night for the extra person, but upgraded two of the 4 rooms Deluxe Double Pool View. While the original rooms were already very spacious, the upgraded rooms were twice the size of the other rooms. We opened the balcony doors for a while during the day, and many insects flew in. Would not recommend that. Noise from the streets and the lift lobby can also be heard from the room. But this were just minor problems.

Breakfast was great, with an egg station, and a decent buffet spread. The hotel staff was amazing, always greeting guests along the corridors and at the counters. We were welcomed with a cold drink and a cold towel, which was great after our 6 hour bus ride from Phnom Penh. Though the check-in process was quite long, the staff took the time to introduce the hotel's facilities and surrounding sightseeing tips. The hotel has 2 swimming pools, we only tried the one with salt water as that was bigger. It was always crowded in the hot afternoons, but since the hotel did not lock the doors to the pool, we went swimming at night and had full view of the stars.

The hotel also keeps the lobby air-conditioned, and stepping in out of the hot Cambodian sun was always a relief. Hotel is not more than 150 metres from the Old market, Night Market and Pub street. Even with a group of elderly, we did not have to take the tuk tuk at all during our stay in Siem Reap. With more than a 100 rooms, it operates like a proper hotel instead of a boutique hotel.

At the price we paid, I would say it was a very good deal.

Room Tip: Higher floors should have lesser noise from the streets.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 24 cities Reviews in 24 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 3, 2012

The hotel is a few minutes walk from the night market where u buy souvenirs. Next to it is the pub street where there are lots of eating places and i must say food & alcoholic drinks are really cheap. A mug of draught beer cost about 75cents usd whereas margarita is about $1.50.

The hotel's location is very good.

The room is big and it has balcony. Its also clean and homey.
The staff are very polite & accommodating. We were allowed a late check out.

The breakfast has limited choices and the food tastes ok.
The pool uses salt water but we didnt have a chance to swim.

Overall i dont mind going back there.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Crown Hotel & Spa

Address: Street 7 Makara, Old Market Area, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #106 of 232 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Crown Hotel & Spa 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Royal Crown Hotel & Spa is conveniently situated 3 minutes walking just across the Siem Reap River from the bustling French quarter and Old Market and Pub Street. The building has retained the true colonial French characteristics. The Hotel just 10 minutes drive for m Siem Reap International Air-port and while it only 10 minutes to reach the world heritage temple of Angkor.The Royal Crown Hotel & Spa there are two Swimming pool , one Salt water, one Fresh Water , and full moon bar roof top, restaurant available pizza order, ... more   less 
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