I booked this hotel 5 days before arrival and had the reservation confirmed through Agoda. They had a driver pick us up at the airport, which was great, and brought to the hotel. At reception, a worker greeted us, then told us that unfortunately, due to a computer glitch, we could stay at their hotel for only one night. They offered us the room free and to find us another the next day. Because we had only a few days in Siem Reap, we could not afford to lose one to re-packing, moving, etc. The explanation was that another couple had reservations much earlier than ours, which didn't make a lot of sense to us--why wasn't it in the computer? To be fair, they found us another hotel for that night when we asked and told the new place to buy us a dinner or massage at their expense.
- Official Description (provided by the hotel):
- Mulberry Boutique Hotel is a place you never expect to leave. Our warming welcome and friendly staff will make you feel at home while you are miles away.The small beautiful garden along with the 5 x 15 Mt. swimming pools can make you feel fresh and relax. There are 14 spaciously stylish rooms designed for comfort and convenience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Asiatravel.com Holdings, Hotels.com, Agoda, Tingo, Despegar.com, HotelTravel.com and Odigeo so you can book your Mulberry Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.