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“A Royal Experience” 5 of 5 stars
Review of Amansara

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Amansara
5.0 of 5 Resort   |   Road to Angkor, Siem Reap, Cambodia   |  
Hotel amenities
Ranked #33 of 256 Hotels in Siem Reap
London, United Kingdom
Level Contributor
140 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“A Royal Experience”
5 of 5 stars Reviewed January 11, 2013 via mobile

Amansara was once a guesthouse belonging to King Sihanouk. Today's visitors are treated equally royally. No praise can be too great for this brilliant boutique hotel. Our suite was elegant perfection, with a private pool and terrace. The cuisine is excellent, whether you choose European or Khmer, and every evening a senior member of staff comes to your table, welcoming you and engaging in discussion of whatever you want to discuss. The range of activities in our three-night visit included private rides and guided tours to Angkhor Thom and Anghor Wat, lectures and music in the hotel, and a constantly available tuk-tuk for visits to shops and lunchtime restaurants - for dinner we ate in, as we wanted to wake early for our pre-dawn departures to the ancient monuments. Words cannot truly describe the extraordinarily high standards of welcome, service and ambiance at Amansara. These standards aren't achieved without a great deal of vision and management commitment. It's expensive, for sure, but (if you are lucky enough to be able to afford it) it's worth every penny.

Stayed January 2013, traveled as a couple
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281 reviews from our community

Traveler rating
    251
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    5
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53
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 8, 2013

We've been in Indo china a few days and have had a great experience everywhere but Amansara is on a different planet. We have always been loyal to Four Seasons but Amansara beats even Four Seasons Bali (just!) The property is amazing but as with all great hotels it's the friendliness and attention to detail of the staff that sets it apart.

Room Tip: The pool suites are worth the extra
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 30, 2012

Another fantastic Aman experience, thanks to Sally and her energetic, helpful and friendly team at Amansara. The hotel is perfectly located for temple expeditions as well as city restaurants, bars and shopping. The cuisine is a fantastic combination of local Khmer and western. And the spa and staff are second to none. For families traveling with kids, the Christmas/New Year week is the perfect time to visit, as most of the guests are families with young kids. For those in search of tranquility, consider visiting at a different time of the year.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
italy
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 8, 2012

After my very poor Amanpuri experience, i was very glad to be back to real Aman standards with my Amansara trip.
Everithing here works perfect, allowing you to enjoy the magnificent Ankor at its best; super attentive and polite service, flowless organization (very well organized and timed escursions, convinient airport pick up, etc.), good food and baeutifull place.
Design wise not the most striking place, but still very very nice.
Pool rooms very private with outside space perfect for relaxing between escursions.
Would definitly go back

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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california
1 review
5 of 5 stars Reviewed December 7, 2012

This place is amazing! From the service side to the rooms to the staff, just the best experience i've ever had.
It is the perfect place to go visit one of the most beautiful city in the world.
Amansara offer a professional and efficient service. Concerning the dining room that we have been after sundrying on the pool, it great and beautiful place with an indoor swimming pool.The room are spacious and comfortable. A truly 6 - 7 stars experience from the excellent staff through to the comfortable stylish bedrooms, you will not be dissapointed if you stay here but it just only small thing that could be improved i was talking to the lady in dining room she working hart then the other what i saw, i just asking afew minute for waiting my food how long she working for amansara because i like my stay in this resort, and < she said she not the permanent staff in here just only for casual without service charge and holiday just only one day off per week> it make me wonder a lot why in the 6 star hotel provide this policy in it not fairly at all to them. i would comment to the general Manager Ms. Sally they like your hotel and they try very best service for the hotel at less 5 % or more service charge for them each month even you take them for only your busy season if i compared to the room charge $1000 per / night , it feel sad when i hear like that unbelievable. i will return back again next year and i hope it will be better information about your hotel. I love my stay there and would comment this hotel to everyone.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Much Wenlock, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed November 21, 2012

Great welcome. Made to feel like you are the only guests but without being over intrusive. Nice relaxed colonial feel. The organised tours with private guide were excellent with early start to avoid the crowds and knowledgeable guide. Well stocked library and detailed books in rooms. Food good. Vintage Merc limo and ex US army Jeeps add to unique feel.
Main pool a bit open but further pool secluded.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 7, 2012 via mobile

We had an amazing 5 days at Amansara. The help with visa procedures at the airport, the 1965 Mercedes 220 stretch with driver and co-pilot put us already in the right mood before arriving at the hotel.
The 60s architecture of the old Sihanouk residence is fabulous. The architect who renovated and enlarged the resort respected the original style.
The attention to detail is omnipresent. Everything is beautiful.
The staff is amazingly friendly and efficient. With some exceptions due to misunderstandings, service was very fast.
We went to a few restaurants in town and quickly realized that the best Khmer food was at the Amansara.
The spa is lovely and the masseuses proficient.
The private plunge pool was a treat!
Last but not least: the organization of the visits is absolutely fabulous. They are contrarian i.e. you do the opposite of the lambda-tourist and you are almost always alone in each temple.
The only negative point in our view was the quality of the coffee.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amansara

Address: Road to Angkor, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Siem Reap
#16 Romantic Hotel in Siem Reap
#21 Luxury Hotel in Siem Reap
#29 Family Hotel in Siem Reap
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Amansara 5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Amansara Siem Reap
Amansara Hotel Siem Reap

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