On the face of it this hotel was lovely. Good pool, attentive staff and clean spacious rooms.
We did however have an issue with assistance that we got from the staff. we needed to get the bangkok and we could not afford to fly. therefore we asked them to book the bus for us which they were will to do. We paid $15 for a 7 hour trip to bangkok which we felt was reasonable. So our pick-up is 1/2 late. We eventually get to the buses they were full. So we were loaded into a taxi. the joke was that the taxi drivers mate also got in so there were 6 of us! i felt very unsafe and nervous for the whole 3 hour journey to the boarder. we then got through the border and got picked up by a pick-up truck taken to a restaurant and left for 4 hours! then eventually we got picked up and had a smooth trip to Bangkok. not only did the trip take 12 hours we also paid abour $9 more than those who had booked through backpackers. Now it could be said that this nightmare day was not the fault of the hotel. I do agree with this to a certain point but they should be prepared for guests who are on a budget and therefore need alternatives to flying. They maybe had never booked this bus tour before but they did make it sound very good and reliable. Also they must have a got a good chunk of comission of the top of our tickets!
- Also Known As:
- Apsara Angkor Hotel
- Apsara Angkor Resort And Conference
- Apsara Angkor Hotel Siem Reap
- Apsara Angkor Siem Reap
- Official Description (provided by the hotel):
- Apsara Angkor Resort built in the styles of the Khmer & Colonial Architecture and decorated like the home of the Khmers, it offers a unique charm of bygone Angkorian era, complemented with the conveniences of today’s luxury that has all the comforts of a home away from home. The hotel blends a traditional ambiance of the old-world elegance and modern convenience. As guests enter the lobby, they are reminded of the charm of the Khmer arts & civilization. It features an impressive traditional-designed chandelier and marvelous artworks by original Khmer Masters to make any stay at the hotel truly memorable of the past romance. ... more less
- Reservation Options:
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