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Victoria Angkor Resort & Spa: Traveler Reviews

4.5 of 5
Central Park, Siem Reap 93145, Cambodia
Hotel amenities
Victoria Angkor Resort & Spa
Ranked #16 of 195 hotels in Siem Reap
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778 reviews from our community

Traveler rating
    574
    175
    17
    8
    4
See reviews for
Families
152
 
Couples
367
 
Solo
49
 
Business
14
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
“a wonderful stay”
5 of 5 stars Reviewed January 15, 2013

we stayed here for four nights with 2 children aged 11 and 13 when we were here on a study tour. the hotel was scrupulously clean and very friendly and the bottled water arrived within seconds of us requesting it. I would not hesitate to recommend this resort and I would love to stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannostamm, General Manager at Victoria Angkor Resort & Spa, responded to this review
January 20, 2013
Dear vanessa c,

Thank you very much for your review, I am happy to hear that you and your family had a great stay.

Do visit us again should you return to Siem Reap.

Best regards,

Hanno Stamm
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
1 review
1 helpful vote 1 helpful vote
“Wonderful Stay”
5 of 5 stars Reviewed January 13, 2013

One of the best Hotels in Cambodia. Very good service and charming atmosphere. Very nice Chritsmas eve. Breakfast ist great too and also the massage. Very good trained and polite staff.The rooms are spacious and tasteful decorated. Wonderful pool and garden.The best choice in Siem Reap.

Room Tip: Rooms at the pool side are quieter
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Marius B about Victoria Angkor Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannostamm, General Manager at Victoria Angkor Resort & Spa, responded to this review
January 20, 2013
Dear Marius B,

Thank you very much for your review; I am pleased to read that you obviously had a great stay.

I do hope to have the pleasure of welcoming you again should your travels take you to Siem Reap in the future.

Best regards,

Hanno Stamm
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Colonial charm”
5 of 5 stars Reviewed January 11, 2013

We had a lovely stay here. Our 2nd floor suite had a sun room, decorations were tasteful and seemed appropriate to the 1920's that the hotel originated in. Beautiful wood and old cage style elevators. Service was impeccable. We enjoyed 2 lunches as well as the buffet breakfast and found the food to be excellent. I would definitely stay here again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannostamm, General Manager at Victoria Angkor Resort & Spa, responded to this review
January 20, 2013
Dear SandyHarris,

Thanks a lot for having taken the time to write a review; I appreciate all feedback from our guests. I am glad to hear that you enjoyed your stay and do hope to be able to welcome you again in the future.

Best regards,

Hanno Stamm
General Manager
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Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Superb colonial style resort with best french restaurant”
5 of 5 stars Reviewed January 10, 2013

Initially I had wanted to stay at the Raffles but a friend recommended the Victoria. No regrets with the choice! Victoria exceeded my expectations with its well restored facilities and decor. The french restaurant in situ served very good quality authentic french cuisine. Breakfast is great too, with the croissants buttery and flaky. Its just a short walk to the town center and tuktuks are always available outside. 5minutes tuktuk to Food street. Good value for price. Deluxe room well appointed and suites make you feel like a king!!!!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannostamm, General Manager at Victoria Angkor Resort & Spa, responded to this review
January 20, 2013
Dear BILLYAzid.

I would like to thank you for your review.

I shall certainly share your kind words with the team of our "Le Bistrot" restaurant.

Do drop in should your travels take you to Siem Reap again.

Until then, save travels and best regards,

Hanno Stamm
General Manager
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Dubai
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Understated elegance”
5 of 5 stars Reviewed January 8, 2013

We stayed at the Victoria Angkor on the last lap of a hectic two week trip of Vietnam and Cambodia. It was by far the best hotel we stayed in during the trip. The setting is low rise colonial with a lot of woodwork and lush greenery. The rooms are spacious and tastefully done up. We spent the evenings at the saltwater pool which is large and clean. The breakfast spread was substantial and scrumptious. The level of service was very high right from the welcome drink and the staff was extremely warm and courteous. The location could not have been better - away from the noise and crowds but still walkable distance from Pub Street/Night Market and en route to Angkor Wat.
There were some minor negatives. The television in the room was pre-historic (who wants to watch TV in Siem Reap anyway!). We noticed that sound carried from the next room via the airconditioning duct. Also, there was a black cat sauntering around the external breakfast area on both days (but we love cats!). But all this certainly does not change my opinion about the place.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannostamm, General Manager at Victoria Angkor Resort & Spa, responded to this review
January 20, 2013
Dear Kollaparambil,

Thank you very much for your detailed review; I always appreciate any feedback from our guests as it enables us to work on our shortcomings and continue with services that are well received.

I do agree that it is time to change TV's and we are working on it (as we will also have to change the TV cabinets). Whilst watching TV is probably not a priority when coming to Angkor Wat, I do realize that many of our guests, like me, want to catch up with news or enjoy some downtime.

A word on the cats: personally, I do like cats but I do understand that not all people do. Ideally, the cats would be neutered, but there is no Vet in Siem Reap can do that. Giving them to a monastery, as Cambodians do with unwanted cats, is not a solution either. The monasteries are overrun with cats and some other stray cat would quickly take up the territory. To be honest, I am not sure what to do. I am looking for a vet that would be willing to operate the cats in return for a free stay.

Best regards,

Hanno Stamm
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Victoria Angkor Resort & Spa

Also Known As:
Victoria Angkor Resort And Spa
Victoria Angkor Hotel Siem Reap
Victoria Angkor Hotel
Victoria Angkor Resort
Address: Central Park, Siem Reap 93145, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Siem Reap
#9 Business Hotels in Siem Reap
#10 Luxury Hotels in Siem Reap
#17 Romantic Hotels in Siem Reap
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Explore the World Heritage Angkor Temples and immerse yourself in the Khmer Empire. Located next to the King's Residence, overlooking the Royal Gardens, discover the Victoria Angkor Resort & Spa, inspired by 20th century colonial architecture and design. Situated ten minutes from the Angkor Vat, the hotel provides a sense of serenity with the nostalgic comfort and elegant refinement of the French Art de Vivre. ... more   less 
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