We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel, fantastic service.” 4 of 5 stars
Review of Belmond La Residence d'Angkor

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Belmond La Residence d'Angkor to your Saves list
Belmond La Residence d'Angkor
5.0 of 5 Hotel   |   River Road, Siem Reap | Kingdom of Cambodia, Siem Reap, Cambodia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Book Now and Save 15%
Ranked #22 of 244 Hotels in Siem Reap
Bangkok
Top Contributor
104 reviews 104 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
“Very nice hotel, fantastic service.”
4 of 5 stars Reviewed July 20, 2014

We spend quite some time to select our hotel for our 4 days trip to Angkor.
At the end we selected the Belmond previously the pansea because of the nice room and the location.
Overall we had a very good performance, the staff is unbelievable, friendly and always very keen to help.
The management is always around ready to help. The late check out is not common and was highly appreciated after a day under the rain.
What prevent the review to be excellent was the maintenance work at the pool during the day (not a problem if you spend your day visiting) but a nuisance if you plan to relax by the pool during the day. Also i believe the menu at Circle could offer more choice and more premium dining experience.
In term of value for money i believe it was very good return on our investment

Room Tip: The pool room has a fantastic bath tub.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,038 reviews from our community

Traveler rating
    859
    133
    34
    11
    1
See reviews for
185
574
54
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stayed at this hotel recently and was very, very impressed. The overall hotel is just beautiful but my room was one of the most elegant and tastefully decorated I have ever been in. When I show pictures of my trip, I include a couple of shots of the room itself. The staff was wonderful. Special mention needs to be made of the Spa. I travel extensively and have had massages all over the world. The one I had here ranks in the very top. There are cheaper hotels, but for a brief visit to Angkor, it was a real treat.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 14, 2014

My wife and I just had a great stay for 3 days at La Residence. The location is wonderful. The room was big and comfortable, the breakfast delicious, the food at the restaurant excellent and the service and the staff imppecable, friendly and very professional.
Also, we had a relaxing massage in the Spa that was very good.
Thank you!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed as a family in La Residence d'Angkor for a week of sight seeing in Siem Reap and loved it!
The hotel is well located and calm, the staff are all charming but not over whelming.
Nothing is a problem here and the tours that were organised were perfect for a family with a young child.
The Martini bar is great for an evening drink before dinner and, whatever the restaurant we chose, the food and service were impeccable.
All in all a wonderful experience with a "home from home" feel to it.
Highly recommended.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014

We stayed 4 nights at the hotel, the environment and standards at the hotel are excellent, the location is also good with a reasonable walk along the river into the town centre. By far the highlight for me was the staff who were very friendly and professional. I did not rate the food at breakfast or dinner that much and have had much better in other places in Siem Reap.
Overall the hotel is good but it is quite expensive and I did not think it gave the extra I would expect over a normal hotel for the high room rate. I would probably stay somewhere else next time as I think I could get better value for money.

Room Tip: The upper floor is a better location. There is some building work on an adjacent site which caused s...
See more room tips
  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gm-Angkor, General Manager at Belmond La Residence d'Angkor, responded to this review, July 28, 2014
Dear Mr. Heaton,

We appreciate your comments and regret to read that you did not feel there was value for the money spent during your stay with us. Whilst we are amongst the highest priced hotels in Siem Reap, being a 5* boutique property, it is the level of service we aspire to give you the sensation that the money spent is well worth every dime. There is a plethora of choices at your disposal, we fully agree, yet we are quite confident the service level encountered would reflect the lower rates that you would pay elsewhere.

Whilst your expectations were not fully met here in Siem Reap, I do hope you have kept fond memories of your stay with us and are inclined to place our other Belmond properties on your travel radar for future vacations.

Yours sincerely,
Carla Petzold-Beck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

I could not say enough about the place, it is for me the oasis in busy Siem Reap. It's the impeccable service from doorman to front desk and even the pool boy. All super attentive without being over the top.. It has the feel of a much more intimate hotel even though there are 70 rooms. I love the Martini Bar, the open space and and green surrounding. I don't care for breakfast much but this place serves the best poached eggs. A lunch of steak was better than one I had in Paris recently. I see myself returning to this hotel just for a weekend break.

Room Tip: Any room will do but facing the pool has its advantage.
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, California
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 2, 2014

Loved, loved my experience here- came on to Siam Reap after a busy business trip through Asia for a few days exploring and with myself. The hotel is elegant, comfortable and very enjoyable. The staff are amongst the best - wonderful food, wine and cocktails! Loved the muddled mint and passion fruit cocktail! It was a very memorable trip and felt very comfortable here as a solo, woman traveler.

Room Tip: Look over the pool - upper floor
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Belmond La Residence d'Angkor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Belmond La Residence d'Angkor

Address: River Road, Siem Reap | Kingdom of Cambodia, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Siem Reap
#11 Business Hotel in Siem Reap
#15 Family Hotel in Siem Reap
#15 Romantic Hotel in Siem Reap
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond La Residence d'Angkor 5*
Number of rooms: 62
Official Description (provided by the hotel):
Belmond La Residence d'Angkor in Siem Reap, Cambodia is an intimate luxury hotel near Angkor Wat, set within a leafy walled garden. From here you are ideally placed to explore Siem Reap and to visit the temples of Angkor Wat, one of the man-made wonders of the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Belmond, Hotels.com, Splendia, Asiatravel.com Holdings, Priceline, Despegar.com, Agoda and Jetsetter so you can book your Belmond La Residence d'Angkor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Residence d`Angkor By Orient-Express Hotel Siem Reap

Owners: What's your side of the story?

If you own or manage Belmond La Residence d'Angkor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.