This hotel is well situated with a beautiful pool and grounds, mostly very sweet and accommodating staff and a welcoming manager. Unfortunately the big thing we needed --- arrangements for an English guide and dinner reservations --- didn't come through in big ways. We paid two times the market rate for a car and English speaking guide who we couldn't understand. We told the hotel concierge about the problem who then aggressively tried to sell us another tour, which we declined. He then called our room at 11pm waking us up to tell us that the arrangements had been made. We also asked him to book a local restaurant which one day was confirmed and the next day we were told it wasn't and then were pressured to eat at the hotel. The pool deck also needs repair and screens would help to keep mosquitoes out of the rooms.
- Official Description (provided by the hotel):
- Belmond La Residence d'Angkor in Siem Reap, Cambodia is an intimate luxury hotel near Angkor Wat, set within a leafy walled garden. From here you are ideally placed to explore Siem Reap and to visit the temples of Angkor Wat, one of the man-made wonders of the world. ... more less
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- Also Known As:
- La Residence d`Angkor By Orient-Express Hotel Siem Reap