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“Sofitel Management here is excellent.” 5 of 5 stars
Review of Sofitel Angkor Phokeethra Golf and Spa Resort

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Sofitel Angkor Phokeethra Golf and Spa Resort
5.0 of 5 Resort   |   Vithei Charles De Gaulle, Khum Svay Dang Angkor, Siem Reap, Cambodia   |  
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Ranked #30 of 223 hotels in Siem Reap
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“Sofitel Management here is excellent.”
5 of 5 stars Reviewed January 1, 2013

A lovely golf resort and spa. We were amused by one of the young staff at the pool who came to clean our eyeglasses...he was so pleasant and it was an innovative approach as he brought our complimentary water...that we did order a drink!.
The management at this hotel was defintiely leading by example and was visible and pleasant to everybody. They take the job seriously and want to make a difference to the population...sourcing local food, bringing in local dancers etc. The breakfast was up to the Sofitel superb standard and we had a pleasant evening meal there and tried the bar one night too.
The Cambodian dance shows were very good especially when we worked out when and where. Some of the opportunites, such as the traditional buffet supper and the dance shows were not necessarily clearly indicated. I did point this out at the time and received an indication from the management that this has been taken care of. This could be a stuffy intimidating large old time resort, but the management andyoung local staff are permeating this wonderful property with joie de vivre.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 10, 2013
Thank you for sharing you experience at the Sofitel Angkor on TripAdvisor. It is great to hear that you had an enjoyable stay. I am also particularly pleased that you noticed and appreciated our commitment to the local community. In fact, contributing to sustainable development of the local area is an forms an essential part of our daily operations. Some of our other initiatives include supporting and employing from local hospitality schools, transforming our organic waste into cooking gas and supporting local orphanages. Our aim is a shared economic development in our community and to protect our most vulnerable assets – the children and natural eco-systems. Again, thank you for your review and for staying with us, we very much look forward to welcoming you back – Fabrice Ducry/General Manager
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1,002 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Beijing, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2013

The aroma when we walked in the lobby of the hotel was very pleasant.

Real friendly staff!! The gardens and pool are beautifully designed! We had the dinner buffet and liked it so much so we had that again the second night.

The Cambodian show at dinner reminded me of Thailand a lot, not sure that would be the best music for dinner since the drum beat was so strong.

Breakfast was great!! We had some laundry done and it was finished real fast!

They could do a bit better with their gym though. I got to work out just fine. We would recommend this hotel to friends!!

The location is not in the center, but I understand it would be hard for such a large hotel to be in the heart of the city. It is very close to Angkor Watt!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 25, 2013
Thank you very much for sharing your enjoyable experience at the Sofitel Angkor on TripAdvisor.. I have passed on all your kind comments to the team, they were all very happy and excited. I have shared your comments about the music with our Food & Beverage Manager. All your kind comments and the fact that you would recommend our hotel to your friends definitely is a source of encouragement for the whole team, and certainly the ultimate way to start the new year! Best wishes for 2013, I hope we will have the pleasure of welcoming you back to the Sofitel Angkor one day – Fabrice Ducry/General Manager
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Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2012

This Sofitel is set in beautiful landscaped grounds, it has a huge swimming pool and on arrival we were greeted by traditional dancers. The restaurant provides a great buffet breakfast and lunch. The staff were very friendly and helpful and town is just a very short tuk tuk ride away.

Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 10, 2013
Thank you for all your kind words about your recent stay with us. We are all delighted that you had an enjoyable stay. On behalf of the entire team I would like to wish you a fantastic 2013 and we hope to see you back at the Sofitel Angkor very soon – Fabrice Ducry/General Manager
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Paris, France
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 30, 2012

This resort is very nice at first impression, but rooms are not up to Sofitel standards as they are tired looking and in need of renovation, and hence this hotel is not great value, especially when comparing to other 5 star properties we've visited during our 2 week trip through Cambodia and Vietnam. Pool is nice and breakfast buffet is good (but Phnom Penh Sofitel was better).

Room Tip: Ask for a room far from the pool if you want to enjoy some quiet time. Hotel is child friendly so th...
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 25, 2013
Thank you for taking the time to write a review about your recent stay with us. Naturally we were not delighted to read your feedback, as we all felt we had failed in our commitment to quality. Nevertheless, I have taken good note of your feedback regarding the condition of our rooms and will share it with our owners. We sincerely hope to have another opportunity to thoroughly exceed your expectations one day – Fabrice Ducry/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 28, 2012

The Sofitel was my last check in in Siem Reap. I have been here a month and have stayed in 5 hotels and naturally I knew this would be the one to beat.

The rooms are STUNNING and furniture made of a quality that is hard to find nowadays. The resort itself is well designed and you have to pinch yourself to realise you're in the centre of the city, you can be forgiven for thinking you're on a tropical island somewhere.

The food is great and service OUTSTANDING. I had a problem with a travel agency who booked the wrong flights and refused to change them, the hotel immediately got on the phone to help me out and were so wonderful! Sophea made a point of greeting me everyday and any enquiry i had was dealt with quickly and efficiently and with a smile, nothing was too much, she really made me feel at home whilst staying here over christmas.

It is expensive for Cambodia, but worth it for that added ease knowing everything is taken care of for your stay.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 25, 2013
Thank you for the review and for sharing you experience at the Sofitel Angkor. We are so happy that you felt like at “home” during your stay. I have personally passed all your kind comments to the team, and especially Sophea, she was really happy and sends her best regards. Again, I really hope that all our guest feels the same way as you did during their stay with us … charmed by the beauty of Cambodia and its people. Your kind words really encouraged us to tackle this new year with passion as we could see that our efforts and attention to details do not go unnoticed. We would all love to welcome you back very soon – Fabrice Ducry/General Manager
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Belfast
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

Very nice suroundings. Very good food. Very helpful and friendly staff always with a warm smile to greet you.
Convenient to Siam Reap, Tuk Tuk and taxi service from the hotel was excellent.
Hopefully will stay here againnext time I am in Cambodia

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 25, 2013
Thank you very much for all your kind words about your recent stay with us. It’s really great to hear that you wish to return to us during your next visit to Cambodia, Certainly we would love to have you back! Best wishes and a great continuation of 2013 – Fabrice Ducry/General Manager
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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 27, 2012

Great breakfast buffet, staff are super friendly, nice rooms. Lighting system in the rooms is not ideal - hard to find the right switch at night! Benoit the operations manager quickly took care of our one small issue during the stay.

Grounds are gorgeous and nice pool.

Overall a great experience, though pricey.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, January 25, 2013
Thank you for the review. I love your title and cannot agree more… This is one of the most often remarks I get of our guests when coming back from the Temples or from the little buzzing town of Siem Reap. I will share your comments about the lighting in our rooms with our owners. Certainly your kind comments regarding our hotel “Ambassadors” were well received by the Team. On behalf of the entire team, I wish you (with much delay) a Magnifique New Year – Fabrice Ducry/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Angkor Phokeethra Golf and Spa Resort

Address: Vithei Charles De Gaulle, Khum Svay Dang Angkor, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Siem Reap
#7 Business Hotel in Siem Reap
#17 Luxury Hotel in Siem Reap
#19 Romantic Hotel in Siem Reap
#21 Spa Hotel in Siem Reap
#32 Family Hotel in Siem Reap
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Angkor Phokeethra Golf and Spa Resort 5*
Official Description (provided by the hotel):
Set in landscaped gardens on Charles de Gaulle Avenue, Sofitel Angkor Phokeethra Golf and Spa Resort is the closest Siem Reap hotel to the ruins of Angkor Wat. This unique Siem Reap Cambodia hotel is situated near traditional markets, tourist attractionsand the airport. Enjoy the many features of Sofitel Angkor Phokeethra Golf and Spa Resort, including 238 rooms, a swimming pool, Jacuzzi, spa, five restaurants, the Phokeethra Country Club, and a world class 18 hole golf course. ... more   less 
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Also Known As:
Sofitel Angkor Phokeethra Golf Hotel Siem Reap
Sofitel Angkor Phokeethra Hotel
Sofitel Siem Reap
Siem Reap Sofitel

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