We received a call from the hotel host (Alex) in the morning, just as we are about to leave for the airport for the flight to Siem Reap. From the moment we arrived at the Siem Reap airport to our departure, we were pampered throughout our stay. We were upgraded to a suite. When my husband was feeling a bit under the weather, the hotel staffs were concerned. They are very attentive and very accommodating to our needs.
We would like to congratulate the hotel's Director of Resident Host, Mr. Tim HY for his excellent team of staff who has gone the extra mile to make our stay a truly wonderful experience. They are: Alex, Jacky, Sean from the Reception. All staff at the Damnak Lounge: Dorma, 2 waiters (whose names I cannot remember) who are always helping, laughing and remembering our drinks and meal preference and in particular, Chendra and Say. A big thank-you to all who have made our stay memorable in Siem Reap.
We will definitely stay in this hotel again when we visit Siem Reap again.
- Official Description (provided by the hotel):
- Winning the 2014 Tripadvisor Travelers' Choice Award on Top 25 Hotels with Exceptional Service at rank #1 in Cambodia and #11 in Asia, The Privilege Floor offers unparalleled privacy and comfort that truly redefines the meaning of privilege. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more less
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