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“Quiet, boutique experience” 5 of 5 stars
Review of Frangipani Villa Hotel, Siem Reap

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Frangipani Villa Hotel, Siem Reap
3.0 of 5 Hotel   |   0603, Street Wat Bo, Salakormreuk Commune, Siem Reap 2000, Cambodia   |  
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Hotel website
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Hotel amenities
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40% off room rate
Ranked #124 of 231 Hotels in Siem Reap
1 review
“Quiet, boutique experience”
5 of 5 stars Reviewed July 12, 2014 via mobile

Loved staying here :) beautiful, helpful staff. Not just about the accommodation, but about things we were looking to do around town. Absolutely stunning rooms!!! We stayed in the suites and felt like movie stars. Beautiful pool, gorgeous breakfast, stunning beds! So comfy. Next time I am in siem reap, will definitely go back here. Highly recommend :)

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 3, 2014
Dear Alex,
We really appreciate and sincerely thank you for your recent stay at Frangipani Villa Hotel Siem Reap and sharing us your great reviews. We're all glad to receive your positive feedback that you had a fabulous stay experience with us. We’ve already shared your comments with our team and they’re very happy to read your message.

We’re pleased to offer you, your family or friends a very special discount of 15% on best available rate for direct booking only for your return trip in the future visit.

We look forward to welcoming you back to our hotel in a short distant future.

With personal regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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506 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

i have stayed in other hotels in Siem Reap and always come back to frangipani. Front desk always helpful Jenny,Sreng and eliza very helpful, and always happy. Breakfast good,rooms good location good, close to nightlife,restaurants and in nice area of Siem reap. It is better to be near centre of town

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 3, 2014
Dear Tom,
Thank you very much for taking the time to leave your lovely positive comment on this forum. We are pleased that you had such a wonderful experience with our services, staff and hotel facilities. We have shared this review with our entire team and they are all excited after reading this review. Thank you for your compliments.

Should you plan your next trip to stay at any Frangipani Villa Hotels either in Phnom Penh or Siem Reap, we’re more than happy to offer you, your family or friends a very special discount of 15% on best available rate for direct booking only. Please feel free to contact our reservation reservations@frangipanihotel.com

Kindest regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 7, 2014

We booked for 3 nights but ended up staying 4.

Hotel was in a great location- $2 tuk tuk from all the action in pub street is and far enough away to have quiet afternoons by the pool after temple touring!

The rooms were big, air con was cold, wifi was fast, breakfast was only average but included in price so good value I guess!
Staff were lovely! Very happy and accommodating to all requests!

The only issues we had to prevent this being a 5 star stay was the electricity went out everyday we were here- only briefly 5-10mins (except one day where it was over an hour and a half and an elderly couple got stuck on the elevator). And we had to ask for toilet paper on two days!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 6, 2014
Dear Valued Guest,

Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you enjoyed with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. We’re sorry about the power supply trip during your stay.

Thank you ones again for your patronage, and we hope to have you back again very soon!

Warmest regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed here with my sister for a short 4 day, 3 night vacation. Hotel is very pretty, and equipped with some great amenities - wifi was fast, breakfast was plentiful and tasty, and the pool was gorgeous - kicked myself a couple of times for forgetting my swimsuit!

The hotel is very close to pub street - a 15 minute walk or a $2 dollar tuk tuk ride away, but if you want to stay in the area, there are a number of restaurants, minimarts and massage parlors down the street.

The only thing marring our stay was that there ants on our bed, but the pleasant service and lovely ambiance made the trip a nice one.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 6, 2014
Dear Valued Guest,

Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you enjoyed with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. Sorry about ants on the bed. We’ve already briefed to our housekeeping team to thoroughly check and spray to prevent further issue.

Thank you ones again for your patronage, and we hope to have you back again very soon!

Warmest regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

Hotel only a few minutes walk from Pub Street or there is always at least one tuk-tuk waiting outside (US$2). The hotel is simply furnished but lovely and clean and the air-con in the rooms works very well, but what really makes this place so good is the staff. They were friendly, polite and very professional and immediately switched our room to a lower floor when the lift suffered a fault and they saw my wife walked with a stick when we arrived to check in.

The breakfast on offer was excellent with plenty of choices ranging from cereal, eggs and toast, croissants with butter (cut in to small pieces and dropped in a bowl of iced water) to a selection of Asian options. The juices offered were fresh and unsweetened and the coffee was hot and above all, drinkable. Served buffet style, you could have as much or as little as you liked.

The pool behind the hotel was a real bonus and just what we needed after getting very hot walking around the temples that abound in the area around Siem Reap.

I would most definitely stay here again and would recommend this place unreservedly to others.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 6, 2014
Dear Mark,

We really thank you for your loyal support and for taking the time to leave your good comments on TripAdisor. We are excited that you loved the location and room. Once again, thanks lot for your recommendation.

If you return to stay with us in the future, we offer you a very special discount of 15% on best available rate for direct booking only. Please feel free to contact our reservation at reservations@frangipanihotel.com

With our best wishes,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beechmont, Queensland, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 4, 2014

The room featured a bath which was fabulous and also the pool was fully tiled and salt water set amongst the beautiful frangipanis- the hotel's namesake.
The staff were very friendly and were able to ensure all 3 friends that came to stay were situated on the same floor.
They were very attentive and after sighting passport, had realized that I would be celebrating my 40th Birthday and gifted me with a beautiful fruit sponge cake which was delicious.
Rooms are serviced daily and the pillows were nice and soft and beds very comfortable.
I really enjoyed my 6 days there, thanks to staff for making it special xoxo

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 6, 2014
Dear Ang,
We sincerely thank you so much for staying with us and for spending the time writing us wonderful reviews about your travel experiences.

We're happy to read your reviews and have shared these comments with our entire team here to recognize their outstanding efforts. As part of our commitment, we will try our best effort to provide our guests with an exceptional stay and memorable experiences.

We hope that we will have a pleasure opportunity to welcoming you back in the near future.

Thank you and with personal best regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 29, 2014

Nice little hotel this one, we were staying here for 5 days then we decided to extend our stay for another 6. Place is well equipped for what you pay. Has a pool where you can chillax after a hard day of doing tours which is rewarding. Staff are great and friendly and very attentive, also very polite. All speak english well. Close to the city centre, we just hired a bike from across the road which was $1US pre day. If your lazy and can't be bother riding, tuk tuk are at the front waiting. From my experience riding a bike around Siem Reap is incredible and safe as it is a slow paced town.

Room Tip: we had a room with the garden view...at night it was so peaceful, all we heard were the crickets....
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrangipaniManagement, Director of Sales at Frangipani Villa Hotel, Siem Reap, responded to this review, September 6, 2014
Dear Valued Guest,

Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you enjoyed with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review.

Thank you ones again for your patronage, and we hope to have you back again very soon!

Warmest regards,
Hotel Management
Frangipani Villa Hotel, Siem Reap
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Frangipani Villa Hotel, Siem Reap

Address: 0603, Street Wat Bo, Salakormreuk Commune, Siem Reap 2000, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#64 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Frangipani Villa Hotel, Siem Reap 3*
Number of rooms: 51
Official Description (provided by the hotel):
Frangipani Villa Hotels consist of three boutique hotels providing nice and comfortable accommodations. The accommodations consist of Frangipani Villa-60's and Frangipani Villa-90 in Phnom Penh and Frangipani Villa Hotel in Siem Reap, the city which is full of ancient temples. The Frangipani Villa Hotel property is a more recent property designed in art deco style in combination with traditional Khmer architecture for interior and exterior design and it is a stylish boutique hotel with some contemporary touches. The hotel is located in the heart of Siem Reap and located at No. 0603, Street Wat Bo Salakormreuk Commune, a short tuk tuk ride from the city’s popular Pscar Chas Market to Angkor Wat and providing ready access to other sites. The hotel is also 2 minutes walk from a mini-mart, coffee shop and ATM.The hotel provides a selection of suite, double and twin rooms. Comfortable seating for relaxing at any time of the day or for informal meetings are available on the roof top terrace and near swimming pool. ... more   less 
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Also Known As:
Frangipani Villa Hotel, Siem Reap Hotel Siem Reap

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